Seagate ST9146802SS, ST973402SS manual Toll-free support numbers, FAX services-All Europe toll call

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Seagate Service Centers

Toll-free support numbers

Call center

Presales and Technical Support

Warranty Service

Austria

00 800-47324289

Belgium

00 800-47324283 (00 800-4SEAGATE)

00 800-47324289

Denmark

00 800-47324283

00 800-47324289

France

00 800-47324283

00 800-47324289

Germany

00 800-47324283

00 800-47324289

Ireland

00 800-47324283

00 800-47324289

Italy

00 800-47324283

00 800-47324289

Netherlands

00 800-47324283

00 800-47324289

Norway

00 800-47324283

00 800-47324289

Poland

00 800-311 12 38

00 800-311 12 38

Spain

00 800-47324283

00 800-47324289

Sweden

00 800-47324283

00 800-47324289

Switzerland

00 800-47324283

00 800-47324289

Turkey

00 800-31 92 91 40

00 800-31 92 91 40

United Kingdom

00 800-47324283

00 800-47324289

FAX services—All Europe (toll call)

Technical Support

+1-405-324-3339

Warranty Service

+31-20-653-3513

Africa/Middle East support services

For presales and technical support in Africa and the Middle East, dial our presales and technical support call center at +1-405-324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Mon- day through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For warranty service in Africa and the Middle East, dial our European CSO warranty center at +31-20-316- 7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday, or send a FAX to +31-20-653- 3513. The CSO warranty center is located in Amsterdam, The Netherlands.

Asia/Pacific support services

For Asia/Pacific presales and technical support, dial the toll-free number for your specific location. The Asia/ Pacific toll-free numbers are available from 6:00 A.M. to 10:45 A.M. and 12:00 P.M. to 6:00 P.M. (Australian East- ern time) Monday through Friday, except as noted. If your location is not listed here, direct dial one of our tech- nical support locations.

Warranty service is available from 9:00 A.M. to 5:00 P.M., Monday through Friday. Warranty service for Australia is available from 10:00 A.M. to 7:00 P.M., April through October, and from 11:00 A.M. to 8:00 P.M. November through March (Australian Eastern time) Monday through Friday.

Savvio 10K.2 SAS Product Manual, Rev. B

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Contents Savvio 10K.2 SAS Page Savvio 10K.2 SAS Page Revision Date Revision status summary sheetPage Contents Interface requirements Defect and error managementInstallation Seagate Technology support servicesSavvio 10K.2 SAS disc drive List of FiguresPage Savvio 10K.2 SAS disc drive ScopeSavvio 10K.2 SAS Product Manual, Rev. B Electromagnetic susceptibility Applicable standards and reference documentationStandards Electromagnetic compatibilityKorean MIC Electromagnetic complianceElectromagnetic compliance for the European Union Australian C-TickEuropean Union Restriction of Hazardous Substances RoHS Reference documentsSavvio 10K.2 SAS Product Manual, Rev. B General description Performance Standard featuresMedia description Programmable drive capacity Factory-installed accessoriesReliability Formatted capacitiesFactory-installed options Access time Performance characteristicsInternal drive characteristics Seek performance characteristicsGeneral performance characteristics Format command execution time for 512-byte sectors minutesCache operation Start/stop timePrefetch/multi-segmented cache control Prefetch operation Caching write dataPage Savvio 10K.2 SAS Product Manual, Rev. B Unrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsMilliseconds 4 S.M.A.R.TControlling S.M.A.R.T Performance impactThermal monitor Reporting controlDetermining rate Predictive failuresImplementation Temperature Log Page 0Dh Parameter Code DescriptionDrive Self Test DST DST failure definitionShort test Function Code 001b State of the drive prior to testingInvoking DST Short and extended testsShipping Product warrantyLog page entries AbortProduct repair and return information ST9146802SS DC power requirements Physical/electrical specificationsAC power requirements DC power requirementsST973402SS Gbit mode Amps ST973402SS DC power requirementsGeneral DC power requirement notes +5V +12V Power sequencingConducted noise immunity Current profilesST973402SS current profile ST973402SS in 3 Gbit operation Power dissipationST9146802SS in 3 Gbit operation Environmental limits TemperatureShock Relative humidityEffective altitude sea level Shock and vibrationRecommended mounting Package size Packaged/product weight Drop heightCorrosive environment Air cleanlinessVibration Acoustics Mounting configuration dimensions Mechanical specificationsSavvio 10K.2 SAS Product Manual, Rev. B Drive error recovery procedures Defect and error managementDrive internal defects/errors Page Background Media Scan SAS system errorsIdle Read After Write Media Pre-ScanDeferred Auto-Reallocation Drive orientation InstallationAir flow CoolingGrounding Drive mountingSavvio 10K.2 SAS Product Manual, Rev. B Interface requirements SAS featuresDual port support Command name Command code Supported Scsi commands supportedCommands supported by Savvio SAS family drive Commands supported by Savvio SAS family drive Commands supported by Savvio SAS family drive Commands supported by Savvio SAS family drive Bytes Data hex Mode Sense dataInquiry data Savvio inquiry dataPage Mode Data Header 08 8b b9 98 00 00 02 Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features Supported Feature or conditionSAS physical interface Datum B Section C C Section a a Pin descriptions Physical characteristicsConnector requirements Electrical descriptionReady LED Out Signal characteristicsPower SAS transmitters and receiversEye masks Eye masks overview LED drive signalDifferential signals General interface characteristicsJitter tolerance masks Receive eye maskFrequency in kHz Peak-toSinusoidal JitterSignal characteristica Units Gbps Transmitter signal characteristicsGbps m, n Deterministic jitterq Receiver signal characteristicsSignal characteristic Units Gbps Maximum allowable jitterImpedance requirements Sheet 1 Impedance specificationsReceiver jitter tolerance Compliant jitter test pattern CjtpatElectrical TxRx connections Transmitter characteristicsImpedance requirements Sheet 2 = -5,437dB Tctf ISI loss example at 1.5 Gbps Receiver characteristicsPresales Support Seagate Technology support servicesWarranty Service Internet MySeagate Spp.seagate.comData Recovery Services Data Recovery Services Authorized Service CentersToll-free support numbers FAX services-All Europe toll callCall center Presales and Technical Support Warranty Service Seagate Service Centers Numerics IndexPage SAS See also cooling Page Seagate Technology LLC
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ST973402SS, ST9146802SS specifications

The Seagate ST973402SS and ST9146802SS are high-performance, enterprise-grade hard drives designed to meet the demanding needs of data-intensive applications. These drives are part of Seagate's Savvio and Barracuda product lines, aimed specifically at businesses and institutions requiring reliability, speed, and efficiency in storage solutions.

The ST973402SS is a 73GB, 2.5-inch hard drive, while the ST9146802SS offers a larger capacity of 146GB. Both models utilize a 10,000 RPM spindle speed, which significantly enhances their ability to handle fast data read and write operations. This speed ensures reduced latency and improved overall performance, making them ideal for environments where rapid access to data is crucial.

One of the standout features of these drives is their support for Serial Attached SCSI (SAS) interface. SAS technology provides a point-to-point connection, which allows for increased data transfer rates compared to traditional SATA drives. The ST973402SS and ST9146802SS are capable of transferring data at speeds of up to 600 MB/s, facilitating efficient data transfers in enterprise systems.

In terms of reliability, both models offer advanced features designed to improve data integrity and durability. They are built to withstand high workloads, with an annualized workload rate of up to 550 TB per year. This makes them well-suited for applications like databases and transactional storage, where sustained performance is required. Additionally, the drives feature Seagate’s PowerFit technology, which optimizes performance while minimizing power consumption.

To enhance data security, the drives come equipped with self-encrypting technology, ensuring that sensitive data is protected through hardware-based encryption. This is particularly important in environments where data breaches can lead to significant operational impacts.

The drives are also designed to operate efficiently in terms of thermal management, featuring robust heat dissipation capabilities. This helps to maintain optimal performance levels while prolonging the lifespan of the drives.

Overall, the Seagate ST973402SS and ST9146802SS are robust and reliable hard drives that cater to the needs of enterprise environments, combining high capacity, exceptional speed, advanced security features, and energy efficiency to help businesses maintain and manage large volumes of data effectively. With their proven performance and innovative technologies, these drives are well-equipped to support a wide range of applications in modern data centers.