Seagate ST973452SS, ST973352SS, ST973252SS, ST9146752SS, ST9146852SS, ST9146652SS SAS system errors

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The drive firmware error recovery algorithms consists of 11 levels for read recoveries and five levels for write. Each level may consist of multiple steps, where a step is defined as a recovery function involving a single re- read or re-write attempt. The maximum level used by the drive in LBA recovery is determined by the read and write retry counts.

Table 4 equates the read and write retry count with the maximum possible recovery time for read and write recovery of individual LBAs. The times given do not include time taken to perform reallocations. Reallocations are performed when the ARRE bit (for reads) or AWRE bit (for writes) is one, the RC bit is zero, and the recov- ery time limit for the command has not yet been met. Time needed to perform reallocation is not counted against the recovery time limit.

When the RC bit is one, reallocations are disabled even if the ARRE or AWRE bits are one. The drive will still perform data recovery actions within the limits defined by the Read Retry Count, Write Retry Count, and Recovery Time Limit parameters. However, the drive does not report any unrecovered errors.

Table 4: Read and write retry count maximum recovery times

 

Maximum recovery time per

Read retry count

LBA (cumulative, msec)

 

 

 

 

0

51.87

 

 

1

59.85

 

 

2

203.49

 

 

3

231.42

 

 

4

295.26

 

 

5

327.18

 

 

6

359.10

 

 

7

446.88

 

 

8

538.65

 

 

9

570.57

 

 

10

598.50

 

 

11 (default)

1,534.97

 

 

Write retry count

Maximum recovery time per

LBA (cumulative, msec)

 

 

0

23.94

 

 

1

35.91

 

 

2

39.9

 

 

3

51.87

 

 

4

79.8

 

 

5 (default)

107.73

 

 

Setting these retry counts to a value below the default setting could result in degradation of the unrecovered error rate. For example, suppose the read/write recovery page has the RC bit set to 0, read retry count set to 4, and the recovery time limit set to 450. A four LBA Read command is allowed to take up to 295.26 msec recov- ery time for each block and a maximum of 450 msec recovery for all four blocks. If either of these limits is reached and a block has not yet been recovered, the command will end with Check Condition status and an unrecoverable read error will be reported.

10.3SAS system errors

Information on the reporting of operational errors or faults across the interface is given in the SAS Interface Manual. The SSP Response returns information to the host about numerous kinds of errors or faults. The Receive Diagnostic Results reports the results of diagnostic operations performed by the drive.

Status returned by the drive to the initiator is described in the SAS Interface Manual. Status reporting plays a role in systems error management and its use in that respect is described in sections where the various com- mands are discussed.

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Savvio 15K.2 SAS Product Manual, Rev. E

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Contents ST9146852SSST9146752SS ST973452SSST973352SS ST9146652SS ST973252SSStandard Models Self-Encrypting Drive Models SED Fips 140-2 ModelsPage Contents Defect and error management InstallationAbout Fips About self-encrypting drives Interface requirementsPage Savvio 15K.2 SAS Product Manual, Rev. E List of Figures Page Seagate Technology support services Seagate Online Support and ServicesScope Applicable standards and reference documentation StandardsElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance Electromagnetic compliance for the European UnionAustralian C-Tick Korean MICReference documents European Union Restriction of Hazardous Substances RoHSGeneral description Standard features Media descriptionPerformance ReliabilityFormatted capacities Programmable drive capacity OptionsPerformance characteristics Internal drive characteristicsSeek performance characteristics Access timeFormat command execution time General performance characteristicsStart/stop time Prefetch/multi-segmented cache control Cache operationCaching write data Prefetch operationReliability specifications Error ratesRecoverable Errors Unrecoverable ErrorsReliability and service Seek errorsInterface errors Preventive maintenance4 S.M.A.R.T Controlling S.M.A.R.TPerformance impact Reporting controlTemperature Log Page 0Dh Parameter Code Description Predictive failuresThermal monitor State of the drive prior to testing Drive Self Test DSTDST failure definition ImplementationShort and extended tests Short test Function Code 001bExtended test Function Code 010b Log page entriesProduct warranty ShippingProduct repair and return information Physical/electrical specifications AC power requirementsDC power requirements 146GB models DC power requirements Gbit mode Amps73GB models DC power requirements General DC power requirement notes Power sequencingConducted noise immunity Current profiles Current profile for 146GB modelsCurrent profile for 73GB models Power dissipation 146GB models in 6.0 Gbit operation146GB models in 3.0 Gbit operation 73GB models in 6.0 Gbit operation 73GB models in 3.0 Gbit operationTemperature a. Operating Environmental limitsRelative humidity Effective altitude sea level a. Operating Shock and vibrationShock Recommended mounting Air cleanliness Vibration a. Operating-normalCorrosive environment Acoustics Mechanical specifications DimensionsAbout Fips PurposeLevel 2 security Controlled access Admin SPAbout self-encrypting drives Data encryptionDefault password Random number generator RNGDrive locking Data bandsAuthenticated firmware download Power requirementsSupported commands Cryptographic eraseDefect and error management Drive internal defects/errorsDrive error recovery procedures SAS system errors Background Media Scan Media Pre-ScanDeferred Auto-Reallocation Idle Read After Write Installation Drive orientationCooling Air flowDrive mounting GroundingSAS features Interface requirementsDual port support Scsi commands supported Supported commandsSupported commands Supported commands Supported commands Mode Sense data Inquiry dataSavvio inquiry data Page Mode Data Header 00 00 05 12 8B 00 10 Miscellaneous operating features and conditions Miscellaneous featuresMiscellaneous status SAS physical interface Datum B Section C C Section a a Physical characteristics Connector requirementsElectrical description Pin descriptionsSAS pin descriptions SAS transmitters and receiversSignal characteristics SAS-2 Specification compliance General interface characteristicsAdditional information Savvio 15K.2 SAS Product Manual, Rev. E Index NumericsIraw Msid Mtbf See also cooling