Seagate ST9146652SS, ST973452SS, ST973352SS Reliability and service, Seek errors, Interface errors

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6.1.3Seek errors

A seek error is defined as a failure of the drive to position the heads to the addressed track. After detecting an initial seek error, the drive automatically performs an error recovery process. If the error recovery process fails, a seek positioning error (Error code = 15h or 02h) will be reported with a Hardware error (04h) in the Sense Key. Recoverable seek errors are specified at Less than 10 errors in 108 seeks. Unrecoverable seek errors (Sense Key = 04h) are classified as drive failures.

6.1.4Interface errors

An interface error is defined as a failure of the receiver on a port to recover the data as transmitted by the device port connected to the receiver. The error may be detected as a running disparity error, illegal code, loss of word sync, or CRC error.

6.2Reliability and service

You can enhance the reliability of Savvio disk drives by ensuring that the drive receives adequate cooling. Sec- tion 7.0 provides temperature measurements and other information that may be used to enhance the service life of the drive. Section 11.2 provides recommended air-flow information.

6.2.1Annualized Failure Rate (AFR) and Mean Time Between Failure (MTBF)

The production disk drive shall achieve an AFR of 0.55% (MTBF of 1,600,000 hours) when operated in an environment that ensures the HDA case temperatures do not exceed the values specified in Section 7.4. Oper- ation at case temperatures outside the specifications in Section 7.4 may increase the product AFR (decrease the MTBF). The AFR (MTBF) is a population statistic not relevant to individual units.

The AFR (MTBF) specification is based on the following assumptions for Business Critical Storage System environments:

•8,760 power-on hours per year.

•250 average on/off cycles per year.

•Operations at nominal voltages.

•Systems will provide adequate cooling to ensure the case temperatures specified in Section 7.4 are not exceeded. Temperatures outside the specifications in Section 7.4 will increase the product AFR and decrease the MTBF.

6.2.2Preventive maintenance

No routine scheduled preventive maintenance is required.

6.2.3Hot plugging the drive

When a disk is powered on by switching the power or hot plugged, the drive runs a self test before attempting to communicate on its’ interfaces. When the self test completes successfully, the drive initiates a Link Reset starting with OOB. An attached device should respond to the link reset. If the link reset attempt fails, or any time the drive looses sync, the drive initiated link reset. The drive will initiate link reset once per second but alternates between port A and B. Therefore each port will attempt a link reset once per 2 seconds assuming both ports are out of sync.

If the self-test fails, the drive does not respond to link reset on the failing port.

Note. It is the responsibility of the systems integrator to assure that no temperature, energy, voltage haz- ard, or ESD potential hazard is presented during the hot connect/disconnect operation. Discharge the static electricity from the drive carrier prior to inserting it into the system.

Savvio 15K.2 SAS Product Manual, Rev. E

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Contents SED Fips 140-2 Models ST9146852SSST9146752SS ST973452SSST973352SSST9146652SS ST973252SS Standard Models Self-Encrypting Drive ModelsPage Contents Interface requirements Defect and error managementInstallation About Fips About self-encrypting drivesPage Savvio 15K.2 SAS Product Manual, Rev. E List of Figures Page Seagate Online Support and Services Seagate Technology support servicesScope Electromagnetic susceptibility Applicable standards and reference documentationStandards Electromagnetic compatibilityKorean MIC Electromagnetic complianceElectromagnetic compliance for the European Union Australian C-TickEuropean Union Restriction of Hazardous Substances RoHS Reference documentsGeneral description Media description Standard featuresFormatted capacities PerformanceReliability Options Programmable drive capacityAccess time Performance characteristicsInternal drive characteristics Seek performance characteristicsStart/stop time Format command execution timeGeneral performance characteristics Cache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataUnrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsReporting control 4 S.M.A.R.TControlling S.M.A.R.T Performance impactThermal monitor Temperature Log Page 0Dh Parameter Code DescriptionPredictive failures Implementation State of the drive prior to testingDrive Self Test DST DST failure definitionLog page entries Short and extended testsShort test Function Code 001b Extended test Function Code 010bProduct repair and return information Product warrantyShipping DC power requirements Physical/electrical specificationsAC power requirements Gbit mode Amps 146GB models DC power requirements73GB models DC power requirements Conducted noise immunity General DC power requirement notesPower sequencing Current profile for 146GB models Current profilesCurrent profile for 73GB models 146GB models in 3.0 Gbit operation Power dissipation146GB models in 6.0 Gbit operation 73GB models in 3.0 Gbit operation 73GB models in 6.0 Gbit operationRelative humidity Temperature a. OperatingEnvironmental limits Shock Effective altitude sea level a. OperatingShock and vibration Recommended mounting Corrosive environment Air cleanlinessVibration a. Operating-normal Acoustics Dimensions Mechanical specificationsLevel 2 security About FipsPurpose Data encryption Controlled accessAdmin SP About self-encrypting drivesData bands Default passwordRandom number generator RNG Drive lockingCryptographic erase Authenticated firmware downloadPower requirements Supported commandsDrive error recovery procedures Defect and error managementDrive internal defects/errors SAS system errors Deferred Auto-Reallocation Background Media ScanMedia Pre-Scan Idle Read After Write Drive orientation InstallationAir flow CoolingGrounding Drive mountingInterface requirements SAS featuresDual port support Supported commands Scsi commands supportedSupported commands Supported commands Supported commands Savvio inquiry data Mode Sense dataInquiry data Page Mode Data Header 00 00 05 12 8B 00 10 Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features SAS physical interface Datum B Section C C Section a a Pin descriptions Physical characteristicsConnector requirements Electrical descriptionSAS transmitters and receivers SAS pin descriptionsSignal characteristics Additional information SAS-2 Specification complianceGeneral interface characteristics Savvio 15K.2 SAS Product Manual, Rev. E Numerics IndexIraw Msid Mtbf See also cooling
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