Acer X5950, X3950 manual Hard Disk Drive-Related Symptoms Symptom / Error Action/FRU

Hard Disk Drive-Related Symptoms

Symptom / Error	Action/FRU
Hard disk drive test failed.	 Enter BIOS Setup and Load default settings
	 Hard disk drive cable
	 Hard disk drive
	 Mainboard
Hard disk drive cannot format completely.	 Enter BIOS Setup and Load default settings
	 Hard disk drive cable
	 Hard disk drive
	 Mainboard
Hard disk drive has write error.	 Enter BIOS Setup and Load default settings
	 Hard disk drive
Hard disk drive LED fails to light, but	 With the system power on, measure the voltage of hard disk
system operates normally.	LED connector.
	 Hard drive LED cable

NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)

CD/DVD-ROM Drive-Related Symptoms

Symptom / Error	Action/FRU
CD/DVD-ROM drive LED doesn't come on	 Run “Load Setup Defaults” in BIOS Setup Utility, then reboot
but works normally.	system.
	 DIMM
	 Mainboard
CD/DVD-ROM drive LED flashes for more	 CD/DVD-ROM may have dirt or foreign material on it. Check
than 30 seconds before LED shutting off.	with a known good disc.
Software asks to reinstall disc. Software	 CD/DVD-ROM is not inserted properly.
displays a reading CD/DVD error.	 CD/DVD-ROM is damaged.
CD/DVD-ROM drive cannot load or eject	 Disconnect all cables from CD/DVD-ROM drive except
when the system is turned on and its eject	power cable, then press eject button to try to unload the disk.
button is pressed and held.	 CD/DVD-ROM drive power.
	 CD/DVD-ROM drive
CD/DVD-ROM drive does not read and	 CD may have dirt or foreign material on it. Check with a
there are no messages are displayed.	known good disc.
	 Ensure the CD/DVD-ROM driver is installed properly.
	 CD/DVD-ROM drive.
CD/DVD-ROM drive can play audio CD but	 Ensure the headphone jack of the CD/DVD-ROM has an
no sound output.	output.
	 Turn up the sound volume.
	 Speaker power/connection/cable.
	 CD/DVD-ROM drive.

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

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