Undetermined Problems

The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect, whether a short circuit is suspected, or whether the system is inoperative.

NOTE: Verify that all attached devices are supported by the computer.

NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power System Check” on page 54.)

Follow procedures below to isolate the failing FRU. Do not isolate non-defective FRU.

1.Power off the computer.

2.Visually check them for damage. If any problems are found, replace the FRU.

3.Remove or disconnect all of the following devices:

Non-Acer devices

Printer, mouse, and other external devices

Hard disk drive

DIMM

CD/DVD-ROM drive

Adapter cards

4.Power on the computer.

5.Determine if the problem has been resolved.

6.If the problem does not recur, reconnect the removed devices one at a time until you find the failed FRU.

7.If the problem persists, replace the FRU one at a time. Do not replace a non-defective FRU.

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Chapter 4

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Acer X3950, X5950 manual Undetermined Problems