Video and Monitor-Related Symptoms

Symptom / Error

Action/FRU

 

 

Serial or parallel port loop-back test failed.

Make sure that the LPT# or COM# you test is the same as

 

the setting in BIOS Setup.

 

Loop-back.

 

Mainboard

 

 

Printing failed.

Ensure the printer driver is properly installed. Refer to the

 

printer service manual.

 

Printer.

 

Printer cable.

 

Mainboard.

 

 

Printer problems.

Refer to the service manual for the printer.

 

 

Keyboard-Related Symptoms

 

 

 

Symptom / Error

Check or do the following in sequence

 

 

Some or all keys on keyboard do not work.

Keyboard

 

 

Power Supply-Related Symptoms

 

 

 

Symptom / Error

Check or do the following in sequence

 

 

Pressing power switch does not turn off

Ensure the Soft-off by PWR-BTTN. in BIOS Setup of Power

system. (Only unplugging the power cord

Management is not set to Instant-off.

from electrical outlet can turn off the

Power switch cable assembly

system.)

 

Pressing power switch does not turn on the

Ensure the power override switch (situated at the back of the

system

machine, just above the connector for the power cable) is not

 

set to OFF.

 

Power switch cable assembly.

 

 

Executing software shutdown from

Load default settings.

Windows98 Start menu does not turn off the

Reload software from Recovery CD.

system. (Only pressing power switch can

 

turn off the system).

 

 

 

No system power, or power supply fan is

Power Supply

not running.

Mainboard

 

 

NOTE: If you cannot find a symptom or an error in this list and the problem remains, see “Undetermined Problems” on page 74.

Chapter 4

71

Page 79
Image 79
Acer X5950, X3950 manual Some or all keys on keyboard do not work  Keyboard