Index of Symptom-to-FRU Error Message
NOTE: To diagnose a problem, first find the error symptom in the left column. If directed to a check procedure, replace the FRU indicated in the check procedure. If no check procedure is indicated, the first Action/ FRU listed in the right column is the most likely cause.
Processor/Processor
Symptom / Error | Action/FRU |
|
|
Processor fan does not run but power | Ensure the system is not in power saving mode. |
supply fan runs. | With the system power on, measure the voltage of processor |
| fan connector. Its reading should be +12Vdc. Its reading |
| should be +12Vdc. If the reading shows normal, but the fan |
| still does not work, then replace a good fan. |
| Mainboard |
|
|
Processor test failed. | Processor |
| Mainboard |
|
|
NOTE: Normally, the processor fan should be operative, and the processor clock setting should be exactly set to match its speed requirement before diagnosing any processor problems.
Mainboard and
Symptom / Error | Action/FRU | |
|
| |
Memory test failed. | Memory module | |
| Mainboard | |
|
| |
Incorrect memory size shown or repeated | Insert the memory modules in the DIMM sockets properly, | |
during POST. | then reboot the system. | |
| Memory module | |
| Mainboard | |
|
| |
System works but fails to enter power | Enter BIOS Setup and load default settings.In Windows | |
saving mode when the Power | Systems, check settings in Power Management Property of | |
Management Mode is set to Enabled. | Control Panel. | |
Reload software from Recovery CD. | ||
| ||
|
| |
Blinking cursor only; system does not | Diskette/IDE drive connection/cables | |
work. | Diskette/IDE disk drives | |
| See “Undetermined Problems”. | |
| Mainboard | |
|
|
NOTE: Ensure the memory modules are installed properly and the contact leads are clean before diagnosing any system problems.
Chapter 4 | 67 |
