Seagate
ST9550AG, ST9655AG
manual
Troubleshooting
Configuring the drive
Technical support services
Page 23
Notes
Page 22
Page 24
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Page 22
Page 24
Contents
ST9655AG, ST9550AG ST9385AG AT Interface Drives
Contents
Read before you begin
Attaching cables
Configuring the drive
Pin
Mounting the drive
Mounting dimensions for the ST9655 family drives
Drive specification ST9655AG ST9550AG ST9385AG
Configuring your computer
Page
ST9655 Family Installation Guide, Rev. a
Low-level formatting
Formatting and partitioning the drive
High-level formatting
Installation troubleshooting
ST9655 Family Installation Guide, Rev. a
Screen remains blank when you power up the computer
Specific Troubleshooting Procedures
At startup, the message, HDD controller failure appears
∙ Check for memory conflicts ∙ Check for viruses
Page
ST9655 Family Installation Guide, Rev. a
Compatibility notes
Seagate Technical Support FAX /438-8137
Technical support services
SeaFAX
Location Telephone number
SeaTDD /438-5382
SeaBOARD
Location Modem number
Seagate 2.5-inch drive and approved packing materials
Storing and shipping your drive
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