Seagate ST9550AG, ST9655AG manual

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ST9655 Family Installation Guide, Rev. A

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∙The FDISK program on your DOS utilities diskette may be corrupted. Try running the program from a different diskette.

∙If you are using a version of DOS prior to Version 4.0, make the drive partitions smaller than 32 Mbytes.

∙Try another drive type or translation geometry. Sometimes the host BIOS does not accept a particular translation geometry even though that geometry is listed as an option during system setup.

∙Make sure that the host adapter is not assigned an interrupt that is already in use by another device. Modify the interrupt jumpers if necessary.

During the FDISK program, the error message, “No Fixed Disk Present,” appears.

∙Check all cables.

∙Check the power supply.

∙Reboot the computer and make sure the drive spins up.

∙Verify the BIOS drive type.

∙Check for I/O address conflicts.

During high-level formatting, the drive keeps finding hard errors and reporting the following message. “Attempting to recover allocation units. . .”

∙This is normal with DOS Version 4.0 or later. The drive will format normally. However, after formatting the drive, you may want to run a third-party surface-scan program to check for bad sectors.

During high-level formatting, the drive does not format to full usable capacity.

∙Verify the BIOS drive type. Your drive’s formatted capacity is limited to the capacity of the BIOS geometry you selected. If your BIOS does not offer a geometry that takes advantage of

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Contents ST9655AG, ST9550AG ST9385AG AT Interface Drives Contents Read before you begin Attaching cables Configuring the drivePin Mounting the drive Mounting dimensions for the ST9655 family drives Drive specification ST9655AG ST9550AG ST9385AG Configuring your computerPage ST9655 Family Installation Guide, Rev. a Low-level formatting Formatting and partitioning the driveHigh-level formatting Installation troubleshootingST9655 Family Installation Guide, Rev. a Screen remains blank when you power up the computer Specific Troubleshooting ProceduresAt startup, the message, HDD controller failure appears ∙ Check for memory conflicts ∙ Check for viruses Page ST9655 Family Installation Guide, Rev. a Compatibility notes SeaFAX Technical support servicesLocation Telephone number Seagate Technical Support FAX /438-8137SeaTDD /438-5382 SeaBOARDLocation Modem number Seagate 2.5-inch drive and approved packing materials Storing and shipping your drive
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