18 | ST9655 Family Installation Guide, Rev. A |
Technical support services
Always consult your disc drive or computer dealer first for tech- nical support. Your dealer has
Technical support is available for all Seagate products by calling the SeaFAX™, Seagate Technical Support FAX, SeaFONE™, SeaBOARD™ and SeaTDD™ services.
SeaFAX
You can use a
Location | Telephone number |
United States | |
England |
Seagate Technical Support FAX. 408/438-8137
You can FAX questions or comments to technical support specialists 24 hours daily. Responses are sent between 8:00 A.M. and 5:00 P.M. (Pacific time), Monday through Friday.
SeaFONE. 408/438-8222
You can talk to a technical support specialist between 8:00 A.M. and 5:00 P.M. (Pacific time), Monday through Friday. SeaFONE provides recorded technical information on se- lected Seagate products while you are on hold. You can access these recordings 24 hours daily. Before calling, note your computer configuration and drive model number (STxxxx).