Seagate ST9655AG, ST9550AG manual Installation troubleshooting, High-level formatting

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ST9655 Family Installation Guide, Rev. A

High-level formatting

High-level formatting verifies the information written by the low- level format and creates file allocation tables used to catalog and access files.

1.Run the FORMAT program. Insert a DOS program diskette containing the FORMAT program into your diskette drive. At the DOS prompt, type format, followed by the drive letter for the first drive partition you want to format (for example, format C:). Then, press ENTER. Repeat this procedure to format each of the new drive partitions you have created. Consult your DOS manual for FORMAT command options.

Note. If you are formatting the drive partition that will be used to boot your computer (the “C” drive), copy the DOS system files to this drive. To do this, type /s after the format command (for example, format C: /s)

2.Verify the drive capacity. After high-level formatting a drive, you can verify the usable drive capacity by running the DOS CHKDSK utility program.

Installation troubleshooting

Before calling Seagate Technical Support, please read and con- sider all the possibilities discussed on the following pages. The suggestions presented here address the vast majority of instal- lation problems.

General troubleshooting procedures

The following is a list of general troubleshooting procedures. Solu- tions for specific problems are provided on subsequent pages.

Warning. Always turn off the computer before changing jump- ers, moving cables or touching any internal compo- nents.

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Contents ST9655AG, ST9550AG ST9385AG AT Interface Drives Contents Read before you begin Configuring the drive Attaching cablesPin Mounting the drive Mounting dimensions for the ST9655 family drives Configuring your computer Drive specification ST9655AG ST9550AG ST9385AGPage ST9655 Family Installation Guide, Rev. a Formatting and partitioning the drive Low-level formattingInstallation troubleshooting High-level formattingST9655 Family Installation Guide, Rev. a Specific Troubleshooting Procedures Screen remains blank when you power up the computerAt startup, the message, HDD controller failure appears ∙ Check for memory conflicts ∙ Check for viruses Page ST9655 Family Installation Guide, Rev. a Compatibility notes Technical support services SeaFAXLocation Telephone number Seagate Technical Support FAX /438-8137SeaBOARD Location Modem numberSeaTDD /438-5382 Storing and shipping your drive Seagate 2.5-inch drive and approved packing materials
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