Seagate ST9655AG, ST9550AG manual Storing and shipping your drive

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20	ST9655 Family Installation Guide, Rev. A

Storing and shipping your drive

Keep your original box and packing materials for storing or shipping your drive. The box has a Seagate Approved Package label. Shipping a drive in an unapproved container voids the warranty. Call your authorized Seagate distributor to purchase additional boxes. Figure 3 shows a drive in an approved single- pack box with all necessary packing materials.

Foam

Antistatic bag

Drive

Foam

Figure 3. Seagate 2.5-inch drive and approved packing materials

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Contents ST9655AG, ST9550AG ST9385AG AT Interface Drives Contents Read before you begin Configuring the drive Attaching cablesPin Mounting the drive Mounting dimensions for the ST9655 family drives Configuring your computer Drive specification ST9655AG ST9550AG ST9385AGPage ST9655 Family Installation Guide, Rev. a Formatting and partitioning the drive Low-level formattingInstallation troubleshooting High-level formattingST9655 Family Installation Guide, Rev. a Specific Troubleshooting Procedures Screen remains blank when you power up the computerAt startup, the message, HDD controller failure appears ∙ Check for memory conflicts ∙ Check for viruses Page ST9655 Family Installation Guide, Rev. a Compatibility notes Location Telephone number Technical support servicesSeaFAX Seagate Technical Support FAX /438-8137Location Modem number SeaBOARDSeaTDD /438-5382 Storing and shipping your drive Seagate 2.5-inch drive and approved packing materials