12 | ST9655 Family Installation Guide, Rev. A |
a time, until the conflict reappears. After you have isolated the source of the address conflicts, you can resolve the conflict by changing the I/O address of the peripheral that appears to cause the conflict.
∙Check the power supply. The output of your power supply may not be sufficient to meet the power requirements of the new devices you have installed. If you are not sure whether your power supply meets your system requirements, consult your computer dealer or distributor.
∙Check your DOS version. You must use the same version of DOS throughout all phases of building and configuring your computer system.
∙Check for viruses. Use the latest version of a reliable virus- checking program to scan your computer’s memory, hard discs and any suspect diskettes for viruses. Run the virus- checking program if you encounter inexplicable disc errors or damage to disc partitions. Also, before installing any new software, scan the installation diskettes for viruses.
Specific Troubleshooting Procedures
Methods for resolving specific drive installation problems are listed on the following pages. These methods incorporate many of the general troubleshooting techniques described in the pre- vious section.
The screen remains blank when you power up the computer.
∙Make sure the monitor is plugged in and turned on.
∙Check all cards. Make sure the video card is seated in its slot and secured with mounting screws.
∙Check all cables. Make sure the video card cables (if any) are securely attached.