Seagate DB35.4 manual Warranty Service, Data Recovery Services Authorized Service Centers

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Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate products. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or Seagate warranty service for assistance. Have your serial number and model or part number available.

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our data recovery services labs are currently located throughout the world. Additional information, including an online request form and data loss prevention resources, is available at http://services.seagate.com/index.aspx

Authorized Service Centers

Seagate Service Centers are available on a global basis for the return of defective products. Contact your customer support representative for the location nearest you.

USA/Canada/Latin America support services

For an extensive list of telephone numbers to technical support, presales and warranty service in USA/ Canada/Latin America, including business hours, go to the “Contact Us” page on www.seagate.com.

Global Customer Support

Presales, Technical, and Warranty Support

 

 

Call Center

Toll-free

Direct dial

 

USA, Canada,

 

 

 

and Mexico

1-800-SEAGATE

+1-405-324-4700

 

Data Recovery Services

 

 

 

Call Center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

Europe, the Middle East and Africa Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Europe, the Middle East and Africa, go to the “Contact Us” page on www.seagate.com.

Asia/Pacific Support Services

For an extensive list of telephone numbers to technical support, presales and warranty service in Asia/Pacific, go to the "Contact Us" page on www.seagate.com.

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DB35.4 Series SATA Product Manual, Rev. C

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Contents DB35.4 Series Sata ST3250310CSRevision history Revision DateContents DB35.4 Series Sata Product Manual, Rev. C List of Figures Page Introduction About the Serial ATA interface Drive specifications Specification summary tablesDrive specifications summary for 250 Gbyte model Drive specification ST3250310CSDB35.4 Series Sata Product Manual, Rev. C Formatted capacity Default logical geometryLBA mode Recording and interface technologyStart/stop times Physical characteristicsSeek time Typical seek times msec Read WritePower specifications Voltage tolerance Typical current profilesConducted noise Idle mode Power-management modesActive mode Sleep modeEnvironmental specifications Nonoperating vibration VibrationOperating vibration Electromagnetic immunity Drive A-weighted Sound Power Levels SWL, BAAcoustics emissions Test for Prominent Discrete Tones PDTsAgency certification Safety certificationReliability Annualized Failure Rate AFRFCC verification Korean RRLAustralian C-Tick N176 China Restriction of Hazardous Substances RoHS Directive Environmental protectionCorrosive environment Configuring and mounting the drive Handling and static-discharge precautionsConfiguring the drive Serial ATA cables and connectorsMounting dimensions Drive mountingDB35.4 Series Sata Product Manual, Rev. C Serial ATA Sata interface Hot-Plug compatibilitySignal Serial ATA device plug connector pin definitionsSerial ATA connector pin definitions Pin Function DefinitionCommand name Command code in hex Supported ATA commandsSupported ATA commands F4H Identify Device command Word Description ValueXx07H 129 Seagate-reserved Description if bit is set to Bit Word Bit WordSet Features command Set Features command valuesCode in features register A.R.T. command 3 S.M.A.R.T. commandsA.R.T. commands Presales Support Seagate Technology support servicesInternet Technical SupportData Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index ITE Page DB35.4 Series Sata Product Manual, Rev. C Page Seagate Technology LLC

DB35.4 specifications

The Seagate DB35.4 series of hard disk drives (HDDs) represents a significant advancement in data storage solutions for digital video recording and other demanding applications. Designed specifically for use in DVRs, NVRs, and related multimedia production environments, the DB35.4 drives are tailored to meet the rigorous requirements of streaming and recording high-definition video content.

One of the standout features of the DB35.4 series is its optimized design for continuous operation. These drives are built to handle workloads that involve constant read and write cycles, making them ideal for multi-channel recording setups. With a Mean Time Between Failures (MTBF) rating of 1.2 million hours, the drives ensure reliability and durability, essential for critical applications in broadcasting and surveillance.

The DB35.4 series supports advanced technologies, including native command queuing (NCQ), which enhances performance by allowing multiple read and write commands to be processed simultaneously. This results in improved data transfer rates and reduced latency, which are vital for applications requiring swift access to stored content. With capacities ranging from 250 GB to 2 TB, the drives provide ample space for storing extensive video libraries.

In terms of performance, the DB35.4 features a rotational speed of 7200 RPM, combined with a SATA interface that enables high-speed data transfers. The drives usually come equipped with 8 MB or higher cache memory, further boosting their efficiency during heavy data loads. This ensures that users experience smooth playback and recording, minimizing the risk of dropped frames or buffering.

Energy efficiency is another key characteristic of the Seagate DB35.4 series. Designed with power management in mind, these drives consume less energy during operation while still delivering optimal performance. This not only reduces operational costs but also contributes to a more environmentally friendly solution for users looking to maximize their storage capabilities without excessive power consumption.

In summary, the Seagate DB35.4 HDDs stand out for their reliability, performance, and efficiency. With their specialized design for multimedia applications, advanced technologies like NCQ, and a focus on energy savings, the DB35.4 series remains a preferred choice for businesses and individuals aiming to optimize their digital storage solutions in a demanding video-centric world.