Seagate ST31000424SS manual Product warranty, Shipping, Product repair and return information

Page 28

6.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Sea- gate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

20

Constellation ES Series SAS Product Manual, Rev. E

Page 27 Page 29
Image 28
Page 27 Page 29
Contents Standard Models Self-Encrypting Drive Models ST32000446SS ST31000426SS ST3500416SSSED Fips 140-2 Models Revision history Contents Defect and error management InstallationAbout Fips About self-encrypting drives Interface requirementsPower Constellation ES Series SAS Product Manual, Rev. E List of Figures Constellation ES Series SAS Product Manual, Rev. E Seagate Technology support services Seagate Online Support and ServicesScope Applicable standards and reference documentation StandardsElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance Electromagnetic compliance for the European UnionAustralian C-Tick Korean KCCReference documents European Union Restriction of Hazardous Substances RoHSGeneral description Standard features Media descriptionPerformance ReliabilityFormatted capacities Programmable drive capacityFactory-installed options Performance characteristics Internal drive characteristicsSeek performance characteristics Access timeGeneral performance characteristics Start/stop timePrefetch/multi-segmented cache control Cache operationCaching write data Prefetch operationReliability specifications Error ratesRecoverable Errors Unrecoverable ErrorsReliability and service Seek errorsInterface errors Preventive maintenance4 S.M.A.R.T Controlling S.M.A.R.TPerformance impact Reporting controlPredictive failures Temperature Log Page 0Dh Parameter Code DescriptionThermal monitor State of the drive prior to testing Drive Self Test DSTDST failure definition ImplementationShort and extended tests Short test Function Code 001bExtended test Function Code 010b Log page entriesShipping Product warrantyProduct repair and return information PowerChoiceTM power management Physical/electrical specificationsPowerChoice modes AC power requirements DC power requirementsConstellation ES Series SAS Product Manual, Rev. E Constellation ES Series SAS Product Manual, Rev. E Page Power sequencing General DC power requirement notesConducted noise immunity Current profiles TB model current profilesConstellation ES Series SAS Product Manual, Rev. E GB model current profiles Power dissipation 2TB models in 3Gb operation2TB models in 6Gb operation 1TB models in 3Gb operation 1TB models in 6Gb operation 500GB models in 3Gb operation ST3500414SS CURRENT/POWER vs Throughput SAS 3.0GBOs per Second 500GB models in 6Gb operation Environmental limits Temperature a. OperatingRelative humidity Shock and vibration Effective altitude sea level a. OperatingShock Recommended mounting Air cleanliness Vibration a. Operating-normalAcoustics Corrosive environmentElectromagnetic susceptibility Mechanical specifications Mounting configuration dimensionsPurpose About FipsLevel 2 security Controlled access Admin SPAbout self-encrypting drives Data encryptionDefault password Random number generator RNGDrive locking Data bandsAuthenticated firmware download Power requirementsSupported commands Cryptographic eraseDrive internal defects/errors Defect and error managementDrive error recovery procedures SAS system errors Media Pre-Scan Background Media ScanDeferred Auto-Reallocation Idle Read After Write Installation Drive orientationCooling Air flowDrive mounting GroundingSAS features Interface requirementsDual port support Scsi commands supported Supported commandsSupported commands Supported commands Supported commands Inquiry data Mode Sense dataConstellation ES inquiry data Page Mode Sense data changeable and default values for 2TB drives Mode Sense data changeable and default values for 1TB drives 3a 38 60 30 00 00 02 Miscellaneous features Miscellaneous operating features and conditionsMiscellaneous status SAS physical interface Datum B Section C C Section a a Physical characteristics Connector requirementsElectrical description Pin descriptionsSignal characteristics PowerSAS transmitters and receivers Ready LED OutSAS-2 Specification Compliance LED drive signalDifferential signals General interface characteristicsIndex NumericsKCC Msid Mtbf See also cooling Page Constellation ES Series SAS Product Manual, Rev. E Page Seagate Technology LLC

ST3500414SS, ST3500415SS, ST32000445SS, ST31000425SS, ST32000446SS specifications

Seagate, a leader in data storage solutions, has introduced a range of high-capacity and reliable hard drives designed for enterprise environments, including the Seagate ST31000424SS, ST3500416SS, ST31000426SS, ST32000444SS, and ST32000446SS. Each of these models is built with an emphasis on performance, endurance, and advanced data protection technologies, catering to mission-critical applications and data-intensive workloads.

The ST31000424SS is a 1TB drive designed for servers and data centers. It offers a 7,200 RPM spindle speed and a 6 Gb/s SATA interface, ensuring quick data access and transfer rates. With a 64MB cache buffer, the ST31000424SS provides enhanced read/write performance, making it suitable for applications that demand quick responses from the storage subsystem.

Similarly, the ST3500416SS is a high-capacity 500GB model, also spinning at 7,200 RPM with a 6 Gb/s SATA interface. This drive is ideal for mid-range servers and enterprise storage, providing an excellent balance of performance and capacity for users looking to optimize their storage efficiency while maintaining lower power consumption.

The ST31000426SS expands the capacity to 1TB while retaining the same reliability and performance characteristics as its counterparts. Its robust design ensures reliability in multi-drive environments, making it an appealing choice for virtualization and database applications, where performance is critical.

The ST32000444SS and ST32000446SS represent Seagate's commitment to higher capacities, with both offering 2TB of storage. They both feature 7,200 RPM speeds, 6 Gb/s SATA interfaces, and 64MB cache buffers, catering to high-demand environments such as cloud storage and data analytics. The drives also integrate advanced error recovery and data integrity features, ensuring the protection of sensitive data, which is vital for enterprise users.

Each model supports Seagate's PowerChoice technology, which optimizes power consumption without sacrificing performance, enhancing energy efficiency in modern data centers. With a broad range of capacities and performance levels, these Seagate drives provide scalable solutions tailored to meet the robust demands of today’s enterprise applications, ensuring reliability and performance for critical data operations.
Top Page Image Contents