Seagate ST93015A, ST94019A, ST92014A Toll-Free Support Numbers, FAX Services-All Europe toll call

Page 40

European Support Services

For presales and technical support in Europe, dial the toll-free number for your specific location. If your location is not listed here, dial our presales and technical support call center at +1-405-324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For European warranty service, dial the toll-free number for your specific location. If your location is not listed here, dial our European warranty service center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The warranty service center is located in Amsterdam, The Netherlands.

Toll-Free Support Numbers

Call Center

Presales and Technical Support

Warranty Service

Austria

0 800-20 12 90

0 800-20 12 90

Belgium

00 800-47324283 (00 800-4SEAGATE)

00 800-47324289

Denmark

00 800-47324283

00 800-47324289

France

00 800-47324283

00 800-47324289

Germany

00 800-47324283

00 800-47324289

Ireland

00 800-47324283

00 800-47324289

Italy

00 800-47324283

00 800-47324289

Netherlands

00 800-47324283

00 800-47324289

Norway

00 800-47324283

00 800-47324289

Poland

00 800-311 12 38

00 800-311 12 38

Spain

00 800-47324283

00 800-47324289

Sweden

00 800-47324283

00 800-47324289

Switzerland

00 800-47324283

00 800-47324289

Turkey

00 800-31 92 91 40

00 800-31 92 91 40

United Kingdom

00 800-47324283

00 800-47324289

FAX Services—All Europe (toll call)

Technical Support

+1-405-324-4702

Warranty Service

+31-20-653-3513

Africa/Middle East Support Services

For presales and technical support in Africa and the Middle East, dial our presales and technical support call center at +1-405-324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Mon- day through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For warranty service in Africa and the Middle East, dial our European warranty service center at +31-20-316- 7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday, or send a FAX to +31-20-653- 3513. The warranty service center is located in Amsterdam, The Netherlands.

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Momentus 42 Product Manual, Rev. A

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Contents Momentus Page Momentus Page Rev. a 05/03/2004 All Revision status summary sheetRevision Date Sheets Affected Page Contents Momentus 42 Product Manual, Rev. a List of Figures Viii Momentus 42 Product Manual, Rev. a Introduction Momentus 42 disc driveMomentus 42 Product Manual, Rev. a Drive specifications Specification summarySpecifications Drive specification ST94019A ST93015A ST92014ASpecifications Default logical geometry LBA modeFormatted capacity Physical organizationTechnology Specification Physical characteristicsRecording and interface technology Seek time Time to readyTypical seek times msec Read Write Time to ready Typical MaxPower specifications Conducted noise Typical current profileVoltage tolerance Power-management modes Power management modesActive mode Idle modeEnvironmental specifications Shock Operating shockNonoperating shock VibrationAcoustics Electromagnetic immunityDrive level acoustics Electromagnetic immunitySafety certification Measurement type SpecificationReliability Agency certificationAustralian C-Tick N176 Korean RRLFCC verification Momentus 42 Product Manual, Rev. a Configuring and mounting the drive Handling and static discharge precautionsJumper settings Master/slave configurationDrive mounting Cable-select optionATA interface signals and connector pins Connector signalsConnector Cable Signal Name Contact Conductor Cable Connector Conductor Contact Signal NameSupported commands Supported ATA commandsCommand name Command code in hex ATA-standard commands ATA-standard power-management commands Command name Command code in hexATA-standard security commands Identify Device command Word Description ValueXxxxH Description if bit is set to Bit Set Features command Features register valuesSupported S.M.A.R.T. commands 4 S.M.A.R.T. commandsCode in features register A.R.T. command Seagate Technology support services Internet MySeagate Reseller.seagate.comPresales Support Technical SupportWarranty Service Authorized Service CentersCall Center Toll-free Direct dial Americas +1-405-324-47301 +1-405-324-4704Americas SEAGATE2 +1-405-324-47003 +1-405-324-4702 Call Center Toll-free Direct dial FAX / InternetCall Center Presales and Technical Support Warranty Service FAX Services-All Europe toll callToll-Free Support Numbers Asia/Pacific Support Services Momentus 42 Product Manual, Rev. a Index NumericsPage Page Momentus 42 Product Manual, Rev. a Page Seagate Technology LLC
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