Seagate ST9146703SS manual Product warranty, Shipping, Product repair and return information

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6.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Sea- gate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

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Savvio 10K.3 SAS Product Manual, Rev. G

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Contents ST9300603SSST9300503SS ST9146803SSST9146703SS ST9300403SS ST9146603SSStandard Models Self-Encrypting Drive Models SED Fips 140-2 ModelsPage Contents Defect and error management InstallationAbout Fips About self-encrypting drives Interface requirementsPage Savvio 10K.3 SAS Product Manual, Rev. G List of Figures Page Seagate Technology support services Seagate Online Support and ServicesScope Applicable standards and reference documentation StandardsElectromagnetic compatibility Electromagnetic susceptibilityElectromagnetic compliance Electromagnetic compliance for the European UnionAustralian C-Tick Korean MICReference documents European Union Restriction of Hazardous Substances RoHSGeneral description Standard features Media descriptionPerformance ReliabilityFormatted capacities Programmable drive capacityFactory-installed options Performance characteristics Internal drive characteristicsSeek performance characteristics Access timeGeneral performance characteristics Start/stop timeCache operation Prefetch/multi-segmented cache controlCaching write data Prefetch operation Reliability specifications Error ratesRecoverable Errors Unrecoverable ErrorsReliability and service Seek errorsInterface errors Preventive maintenance4 S.M.A.R.T Controlling S.M.A.R.TPerformance impact Reporting controlPredictive failures Temperature Log Page 0Dh Parameter Code DescriptionThermal monitor State of the drive prior to testing Drive Self Test DSTDST failure definition ImplementationShort and extended tests Short test Function Code 001bExtended test Function Code 010b Log page entriesShipping Product warrantyProduct repair and return information AC power requirements Physical/electrical specificationsDC power requirements Savvio 10K.3 SAS Product Manual, Rev. G Page Power sequencing General DC power requirement notesConducted noise immunity Current profiles Current profiles for 300GB modelsCurrent profiles for 146GB models Power dissipation GB models in 3 Gbit operation300GB models in 6 Gbit operation 146GB models in 3 Gbit operation Environmental limits Temperature a. Operating146GB models in 6 Gbit operation Effective altitude sea level a. Operating Relative humidityShock and vibration Shock Vibration a. Operating-normal Recommended mountingCorrosive environment Air cleanlinessAcoustics Mechanical specifications Mounting configuration dimensionsPurpose About FipsLevel 2 security Controlled access Admin SPAbout self-encrypting drives Data encryptionDefault password Random number generator RNGDrive locking Data bandsAuthenticated firmware download Power requirementsSupported commands Cryptographic eraseDrive internal defects/errors Defect and error managementDrive error recovery procedures SAS system errors Media Pre-Scan Background Media ScanDeferred Auto-Reallocation Idle Read After Write Installation Drive orientationCooling Air flowDrive mounting GroundingSAS features Interface requirementsDual port support Scsi commands supported Supported commandsSupported commands Supported commands Supported commands Inquiry data Mode Sense dataSavvio inquiry data Page Mode Sense data for 300GB drives Mode PagesMode Sense values for 146GB drives Miscellaneous features Miscellaneous operating features and conditionsMiscellaneous status SAS physical interface Datum B Section C C Section a a Physical characteristics Connector requirementsElectrical description Pin descriptionsSignal characteristics PowerSAS transmitters and receivers Ready LED OutSAS-2 Specification compliance LED drive signalDifferential signals General interface characteristicsSavvio 10K.3 SAS Product Manual, Rev. G Index NumericsKCC Msid Mtbf See also cooling Page Seagate Technology LLC

ST9146803SS, ST9300603SS, ST9300503SS, ST9146603SS, ST9146703SS specifications

Seagate has long been a key player in the storage technology industry, and its enterprise-class hard drives such as the ST9300503SS, ST9300403SS, ST9146603SS, ST9146803SS, and ST9146703SS stand out for their performance, reliability, and innovative features. Designed primarily for use in data centers and server environments, these drives offer a range of specifications suited for high-demand applications.

The Seagate ST9300503SS is a 300GB 2.5-inch SAS (Serial Attached SCSI) hard drive that operates at 10,000 RPM, which is essential for ensuring rapid data access. It provides a data transfer rate of 6 Gb/s and features Seagate's AgileArray technology, which enhances RAID performance and reliability by improving data integrity and optimizing power consumption. The drive is also designed to withstand the rigors of enterprise use, boasting a mean time between failures (MTBF) rating of 1.6 million hours.

In contrast, the ST9300403SS offers a similar 300GB capacity and speed, but with slight variations in features that make it better suited for specific applications. This drive also supports SAS 2.0 and includes features that enhance error recovery and data protection.

The ST9146603SS is another powerhouse, providing 146GB of storage. Operating at the same high spindle speed of 10,000 RPM, it is optimized for low-latency performance. This makes it highly suitable for transactional applications and environments where quick access to data is crucial. Like its counterparts, this drive is built with robust technologies that ensure reliable operation and enhanced data security.

The ST9146803SS bumps up the storage capacity to 300GB while maintaining the same impressive speed and performance features. Its incorporation of Seagate’s SeaTach technology allows for advanced communication protocols, which facilitate faster data transfers and lower latency.

Finally, the ST9146703SS also offers 146GB of storage and is known for its energy efficiency features that reduce operational costs in large-scale deployments. All these drives support a wide range of operating systems, making them versatile picks for businesses looking to upgrade their storage solutions.

Overall, the Seagate ST9300503SS, ST9300403SS, ST9146603SS, ST9146803SS, and ST9146703SS are essential components in any enterprise environment, delivering high performance, reliability, and advanced technology features that meet the critical demands of modern data storage.
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