Seagate Comprehensive Support Services for Your ATA Drives
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5.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com.

Worldwide support is available 24 hours daily by e-mail for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/www/en-us/support/warranty_&_returns_assistance

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the ben- efits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Global Customer Support

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your "ST" model/product number available.

Barracuda 7200.12 Serial ATA Product Manual, Rev. B

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Contents Barracuda 7200.12 Serial ATA Revision Date Sheets affected or comments Revision historyContents Barracuda 7200.12 Serial ATA Product Manual, Rev. B List of Figures Page Introduction About the Serial ATA interface Drive specifications Drive specifications summary for 1000 and 750 Gbyte models Will display the warranty information for your drive Drive specifications summary for 500 Gbyte models Tem will display the warranty information for your drive Drive specifications summary for 250 Gbyte models Will display the warranty information for your drive LBA mode Default logical geometryFormatted capacity Cylinders Read/write heads Sectors per track 16,383Recording and interface technology Physical characteristicsStart/stop times Seek timeTypical seek times msec Read Write 750 GB models 500, 320, 250 and 160 GB modelsPower specifications Active mode Power-management modesIdle mode Sleep modeEnvironmental specifications Operating shock ShockNonoperating shock 750 GB models 500, 320, 250 and 160 GB modelsElectromagnetic immunity AcousticsFluid Dynamic Bearing FDB motor acoustics Test for Prominent Discrete Tones PDTsReliability Safety certificationAgency certification Electromagnetic compatibilityFCC verification Korean RRLAustralian C-Tick N176 Corrosive environment Environmental protectionHandling and static-discharge precautions Configuring and mounting the driveSerial ATA cables and connectors Configuring the driveDrive mounting Mounting dimensions 1000 and 750 GB modelsMounting dimensions 500, 320, 250 and 160 GB models Hot-Plug compatibility Serial ATA Sata interfaceSerial ATA connector pin definitions Serial ATA device plug connector pin definitionsSignal Pin Function DefinitionCommand name Command code in hex Supported ATA commandsSupported ATA commands F3H Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit Word Shall be cleared to Set Features command values Set Features commandCode in features register A.R.T. command 3 S.M.A.R.T. commandsM.A.R.T. commands Technical Support Seagate Technology support servicesPresales Support Data Recovery Services Call Center Toll-free Direct dial Warranty ServiceData Recovery Services Authorized Service Centers Index ITE Page Barracuda 7200.12 Serial ATA Product Manual, Rev. B Page Seagate Technology LLC
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