Seagate ST3146755SS Abort, Product warranty, Shipping, Product repair and return information

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2.The Self-Test Results Value field is set to Fh

3.The drive will store the log page to non-volatile memory

After a self-test is complete or has been aborted, the drive updates the Self-Test Results Value field in its Self- Test Results Log page in non-volatile memory. The host may use Log Sense to read the results from up to the last 20 self-tests performed by the drive. The self-test results value is a 4-bit field that reports the results of the test. If the field is set to zero, the drive passed with no errors detected by the DST. If the field is not set to zero, the test failed for the reason reported in the field.

The drive will report the failure condition and LBA (if applicable) in the Self-test Results Log parameter. The Sense key, ASC, ASCQ, and FRU are used to report the failure condition.

5.2.6.2.5Abort

There are several ways to abort a diagnostic. You can use a SCSI Bus Reset or a Bus Device Reset message to abort the diagnostic.

You can abort a DST executing in background mode by using the abort code in the DST Function Code field. This will cause a 01 (self-test aborted by the application client) code to appear in the self-test results values log. All other abort mechanisms will be reported as a 02 (self-test routine was interrupted by a reset condition).

5.2.7Product warranty

Beginning on the date of shipment to the customer and continuing for the period specified in your purchase contract, Seagate warrants that each product (including components and subassemblies) that fails to function properly under normal use due to defect in materials or workmanship or due to nonconformance to the applica- ble specifications will be repaired or replaced, at Seagate’s option and at no charge to the customer, if returned by customer at customer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to the customer. For more detailed warranty information, refer to the standard terms and conditions of purchase for Seagate products on your pur- chase documentation.

The remaining warranty for a particular drive can be determined by calling Seagate Customer Service at 1-800-468-3472. You can also determine remaining warranty using the Seagate web site (www.seagate.com). The drive serial number is required to determine remaining warranty information.

Shipping

When transporting or shipping a drive, use only a Seagate-approved container. Keep your original box. Seagate approved containers are easily identified by the Seagate Approved Package label. Shipping a drive in a non-approved container voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your authorized Seagate distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory seal voids the warranty.

Cheetah T10 SAS Product Manual, Rev. A

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Contents Cheetah T10 SAS Page Contents Interface requirements Defect and error managementInstallation Seagate Technology support servicesList of Figures Cheetah T10 SAS Product Manual, Rev. a Cheetah T10 SAS disc drive ScopeCheetah T10 SAS Product Manual, Rev. a Electromagnetic susceptibility Standards, compliance and reference documentsStandards Electromagnetic compatibilityCompliance Reference documents Cheetah T10 SAS Product Manual, Rev. a General description Standard features Media descriptionPerformance Programmable drive capacity Factory-installed accessoriesReliability Formatted capacitiesUser-installed accessories Options factory installedSeek time Performance characteristicsInternal drive characteristics Access timeFormat command execution time minutes General performance characteristicsStart/stop time Cache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataUnrecoverable Errors Reliability specificationsError rates Recoverable ErrorsPreventive maintenance Reliability and serviceSeek errors Interface errorsPerformance impact Hot plugging the drive4 S.M.A.R.T Controlling S.M.A.R.T Thermal monitor Reporting control Determining rate Predictive failuresParameter Code Description Temperature Log Page 0DhPrimary Temperature Reference TemperatureShort test Function Code 001b State of the drive prior to testingInvoking DST Short and extended testsProduct repair and return information Product warrantyAbort ShippingCheetah T10 SAS Product Manual, Rev. a ST3300555SS DC power requirements Physical/electrical specificationsAC power requirements DC power requirementsST373355SS Gbit mode Amps ST3146755SS DC power requirementsST373355SS DC power requirements ST3146755SS Gbit mode AmpsCurrent profiles General DC power requirement notesPower sequencing Conducted noise immunityTypical ST3300555SS drive current profiles Typical ST3146755SS drive current profiles Typical ST373355SS drive current profiles Power dissipation ST3300555SS in 3 Gbit operationST3300555SS in 1.5 Gbit operation ST3146755SS in 1.5 Gbit operation ST3146755SS in 3 Gbit operationST373355SS in 1.5 Gbit operation ST373355SS in 3 Gbit operationEnvironmental limits Temperature a. OperatingShock Relative humidityEffective altitude sea level a. Operating Shock and vibrationRecommended mounting Package size Packaged/product weight Drop heightAir cleanliness Vibration a. Operating-normalCorrosive environment Acoustics Mechanical specificationsDefect and error management Drive internal defects/errorsDrive error recovery procedures Write retry count LBA cumulative, msec SAS system errors Background Media ScanMedia Pre-Scan Idle Read After Write Deferred Auto-ReallocationDrive orientation InstallationAir flow CoolingGrounding Drive mountingCheetah T10 SAS Product Manual, Rev. a Interface requirements SAS featuresDual port support Scsi commands supported Commands supported by Cheetah T10 SAS family drivesCommand name Command code Supported Commands supported by Cheetah T10 SAS family drives Commands supported by Cheetah T10 SAS family drives Commands supported by Cheetah T10 SAS family drives Bytes Data hex Mode Sense dataInquiry data Cheetah T10 SAS inquiry dataPage Mode Pages ST3300555SS Mode Sense dataST3146755SS Mode Sense data ST373355SS Mode Sense data Miscellaneous status Miscellaneous operating features and conditionsMiscellaneous features Supported Feature or conditionSAS physical interface Datum B Connector requirements Physical characteristicsSAS pin descriptions Pin Signal name Signal typeElectrical description Pin descriptionsReady LED Out Signal characteristicsPower SAS transmitters and receiversEye masks Eye masks overview LED drive signalDifferential signals General interface characteristicsNormalized time in UI Receive eye maskJitter tolerance masks Absolute amplitudeFrequency in kHz Peak-toSinusoidal JitterSignal characteristica Units Gbps Transmitter signal characteristicsGbps m, n Deterministic jitterq Receiver signal characteristicsSignal characteristic Units Gbps Maximum allowable jitterImpedance requirements Sheet 1 Impedance specificationsReceiver jitter tolerance Compliant jitter test pattern CjtpatTransmitter characteristics Impedance requirements Sheet 2Electrical TxRx connections = -5,437dB Shows the zero-length test load Receiver characteristics Cheetah T10 SAS Product Manual, Rev. a Presales Support Seagate Technology support servicesWarranty Service Internet MySeagate Spp.seagate.comData Recovery Services Data Recovery Services Authorized Service CentersFAX services-All Europe toll call Call center Presales and Technical Support Warranty ServiceToll-free support numbers Africa/Middle East support services Numerics IndexPage SAS See also cooling Page Seagate Technology LLC
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