Seagate ST3146755SS, ST3300555SS Toll-free support numbers, FAX services-All Europe toll call

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European support services

For presales and technical support in Europe, dial the Seagate Service Center toll-free number for your spe- cific location. If your location is not listed here, dial our presales and technical support call center at +1-405- 324-4714 from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The presales and technical support call center is located in Oklahoma City, USA.

For European warranty service, dial the toll-free number for your specific location. If your location is not listed here, dial our European CSO warranty center at +31-20-316-7222 from 8:30 A.M. to 5:00 P.M. (Central Europe time) Monday through Friday. The CSO warranty center is located in Amsterdam, The Netherlands.

Seagate Service Centers

Toll-free support numbers

Call center	Presales and Technical Support	Warranty Service
Austria	—	00 800-47324289
Belgium	00 800-47324283 (00 800-4SEAGATE)	00 800-47324289
Denmark	00 800-47324283	00 800-47324289
France	00 800-47324283	00 800-47324289
Germany	00 800-47324283	00 800-47324289
Ireland	00 800-47324283	00 800-47324289
Italy	00 800-47324283	00 800-47324289
Netherlands	00 800-47324283	00 800-47324289
Norway	00 800-47324283	00 800-47324289
Poland	00 800-311 12 38	00 800-311 12 38
Spain	00 800-47324283	00 800-47324289
Sweden	00 800-47324283	00 800-47324289
Switzerland	00 800-47324283	00 800-47324289
Turkey	00 800-31 92 91 40	00 800-31 92 91 40
United Kingdom	00 800-47324283	00 800-47324289

FAX services—All Europe (toll call)

Technical Support	+1-405-324-3339
Warranty Service	+31-20-653-3513

Cheetah T10 SAS Product Manual, Rev. A

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Contents Cheetah T10 SAS Page Contents Installation Defect and error managementSeagate Technology support services Interface requirementsList of Figures Cheetah T10 SAS Product Manual, Rev. a Cheetah T10 SAS disc drive ScopeCheetah T10 SAS Product Manual, Rev. a Standards Standards, compliance and reference documentsElectromagnetic compatibility Electromagnetic susceptibilityCompliance Reference documents Cheetah T10 SAS Product Manual, Rev. a General description Standard features Media descriptionPerformance Reliability Factory-installed accessoriesFormatted capacities Programmable drive capacityUser-installed accessories Options factory installedInternal drive characteristics Performance characteristicsAccess time Seek timeFormat command execution time minutes General performance characteristicsStart/stop time Cache operation Prefetch/multi-segmented cache controlPrefetch operation Caching write dataError rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenance4 S.M.A.R.T Hot plugging the driveControlling S.M.A.R.T Performance impactDetermining rate Reporting controlPredictive failures Thermal monitorPrimary Temperature Temperature Log Page 0DhReference Temperature Parameter Code DescriptionInvoking DST State of the drive prior to testingShort and extended tests Short test Function Code 001bAbort Product warrantyShipping Product repair and return informationCheetah T10 SAS Product Manual, Rev. a AC power requirements Physical/electrical specificationsDC power requirements ST3300555SS DC power requirementsST373355SS DC power requirements ST3146755SS DC power requirementsST3146755SS Gbit mode Amps ST373355SS Gbit mode AmpsPower sequencing General DC power requirement notesConducted noise immunity Current profilesTypical ST3300555SS drive current profiles Typical ST3146755SS drive current profiles Typical ST373355SS drive current profiles Power dissipation ST3300555SS in 3 Gbit operationST3300555SS in 1.5 Gbit operation ST3146755SS in 1.5 Gbit operation ST3146755SS in 3 Gbit operationST373355SS in 1.5 Gbit operation ST373355SS in 3 Gbit operationEnvironmental limits Temperature a. OperatingEffective altitude sea level a. Operating Relative humidityShock and vibration ShockRecommended mounting Package size Packaged/product weight Drop heightAir cleanliness Vibration a. Operating-normalCorrosive environment Acoustics Mechanical specificationsDefect and error management Drive internal defects/errorsDrive error recovery procedures Write retry count LBA cumulative, msec SAS system errors Background Media ScanMedia Pre-Scan Idle Read After Write Deferred Auto-ReallocationDrive orientation InstallationAir flow CoolingGrounding Drive mountingCheetah T10 SAS Product Manual, Rev. a Interface requirements SAS featuresDual port support Scsi commands supported Commands supported by Cheetah T10 SAS family drivesCommand name Command code Supported Commands supported by Cheetah T10 SAS family drives Commands supported by Cheetah T10 SAS family drives Commands supported by Cheetah T10 SAS family drives Inquiry data Mode Sense dataCheetah T10 SAS inquiry data Bytes Data hexPage Mode Pages ST3300555SS Mode Sense dataST3146755SS Mode Sense data ST373355SS Mode Sense data Miscellaneous features Miscellaneous operating features and conditionsSupported Feature or condition Miscellaneous statusSAS physical interface Datum B Connector requirements Physical characteristicsElectrical description Pin Signal name Signal typePin descriptions SAS pin descriptionsPower Signal characteristicsSAS transmitters and receivers Ready LED OutDifferential signals LED drive signalGeneral interface characteristics Eye masks Eye masks overviewJitter tolerance masks Receive eye maskAbsolute amplitude Normalized time in UISinusoidal Peak-toJitter Frequency in kHzSignal characteristica Units Gbps Transmitter signal characteristicsSignal characteristic Units Gbps Receiver signal characteristicsMaximum allowable jitter Gbps m, n Deterministic jitterqReceiver jitter tolerance Impedance specificationsCompliant jitter test pattern Cjtpat Impedance requirements Sheet 1Transmitter characteristics Impedance requirements Sheet 2Electrical TxRx connections = -5,437dB Shows the zero-length test load Receiver characteristics Cheetah T10 SAS Product Manual, Rev. a Warranty Service Seagate Technology support servicesInternet MySeagate Spp.seagate.com Presales SupportData Recovery Services Data Recovery Services Authorized Service CentersFAX services-All Europe toll call Call center Presales and Technical Support Warranty ServiceToll-free support numbers Africa/Middle East support services Numerics IndexPage SAS See also cooling Page Seagate Technology LLC