Seagate ST3320820ACE Internet MySeagate Spp.seagate.com, Presales Support, Technical Support

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5.0Seagate Technology support services

Online services

Internet

www.seagate.com for information about Seagate products and services. Worldwide support is available 24 hours daily by e-mail for your questions.

Presales Support: www.seagate.com/support/email/email_presales.html or Presales@Seagate.com

Technical Support: www.seagate.com/support/email/email_disc_support.html or DiscSupport@Seagate.com

mySeagate

my.seagate.com is the industry’s first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to man- age their Seagate account functions. Submit pricing requests, orders and returns through a single, password- protected Web interface—anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the ben- efits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Customer Service Operations

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate distributors, OEMs and other direct customers should contact their Seagate Customer Service Operations (CSO) representative for warranty- related issues. Resellers or end users of drive products should contact their place of purchase or one of the Seagate CSO warranty centers for assistance. Have your drive’s “ST” model number and serial number avail- able.

DB35.3 Series PATA Product Manual, Rev. C

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Contents DB35.3 Series Pata Page DB35.3 Series Pata Page Contents DB35.3 Series Pata Product Manual, Rev. C List of Figures DB35.3 Series Pata Product Manual, Rev. C Introduction DB35.3 Series Pata Product Manual, Rev. C Specification summary table Drive specificationsDrive specification ST3750840ACE ST3500830ACE ST3400820ACE DB35.3 Series Pata Product Manual, Rev. C Drive specification ST3320820ACE ST3300820ACE ST3250820ACE DB35.3 Series Pata Product Manual, Rev. C Cylinders Read/write heads Sectors per track 16,383 Default logical geometryLBA mode Formatted capacity750GB 500GB 400GB 320GB 300GB 250GB Physical characteristicsDrive specification Recording and interface technologySeek time Power specificationsStart/stop times DC power requirements Standby modeConducted noise Typical current profileSleep mode Power-management modesActive mode Idle modeEnvironmental specifications 4 Disc models ShockOperating shock Nonoperating shock Disc modelsFluid Dynamic Bearing FDB motor acoustics AcousticsIdle CE seek profile Agency certification Safety certificationElectromagnetic immunity ReliabilityFCC verification Electromagnetic compatibilityKorean RRL Australian C-Tick N176Corrosive environment Environmental protectionEuropean Union Restriction of Hazardous Substances RoHS DB35.3 Series Pata Product Manual, Rev. C Handling and static discharge precautions Configuring and mounting the driveBreather filter hole location Breather filter hole precautionsCable-select option Jumper settingsMaster/slave configuration Drive as master with a non-ATA-compatible slaveUltra ATA/100 cable Drive mountingMounting dimensions-top, side and end view DB35.3 Series Pata Product Manual, Rev. C Pins and supported ATA signals ATA interface signals and connector pinsCommand name Command code in hex Supported ATA commandsF4H Word Description Value Identify Device commandXx07H Bit Word Description if bit is set to Bit Word0CH Set Features commandCode in features Register A.R.T. command 4 S.M.A.R.T. commandsTechnical Support Warranty ServiceInternet MySeagate Spp.seagate.com Presales SupportData Recovery Services Data Recovery Services Authorized Service CentersCall center Presales and Technical Support Warranty Service FAX services-All Europe toll callToll-free support numbers Asia/Pacific support services Index Page Page DB35.3 Series Pata Product Manual, Rev. C Page Seagate Technology LLC
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