Seagate ST3300820ACE, ST3250820ACE, ST3320820ACE Data Recovery Services Authorized Service Centers

Page 44

Data Recovery Services

Seagate offers data recovery services for all formats and all brands of storage media. Our Data Recovery Ser- vices labs are currently located in North America. To speak with a case management representative, call 1-800-475-0143. Additional information, including an online request form and data loss prevention resources, is available at www.datarecovery.seagate.com.

Authorized Service Centers

In some locations outside the US, you can contact an Authorized Service Center for service.

USA/Canada/Latin America support services

Seagate Service Centers

Presales Support

Call center

Toll-free

Direct dial

FAX

Americas

1-877-271-32851

+1-405-324-47301

+1-405-324-4704

Technical Support

Call center

Toll-free

Direct dial

FAX

Americas

1-800-SEAGATE2

+1-405-324-47002

+1-405-324-3339

Customer Service Operations

Warranty Service

Call center

Toll-free

Direct dial

FAX / E-mail

USA, Canada, Mexico and

1-800-468-34723

—

+1-956-664-4725

Latin America

 

 

 

Brazil

—

+55-11-4191-4761

+55-11-4191-5084

Jabil Industrial Do Brasil

LTDA4

 

 

SeagateRMA.br@jabil.com

Data Recovery Services

Call center

Toll-free

Direct dial

FAX

USA, Canada,

1-800-475-01435

+1-905-474-2162

1-800-475-0158

and Mexico

 

 

+1-905-474-2459

1Hours of operation are 8:00 A.M. to 7:00 P.M., Monday through Friday (Central time).

2Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday (Central time).

3Hours of operation are 8:00 A.M. to 5:00 P.M., Monday through Friday (Central time).

4Authorized Service Center

5Hours of operation are 8:00 A.M. to 8:00 P.M., Monday through Friday, and 9:00 A.M. to 5:00 P.M., Saturday (Eastern time).

36

DB35.3 Series PATA Product Manual, Rev. C

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Contents DB35.3 Series Pata Page DB35.3 Series Pata Page Contents DB35.3 Series Pata Product Manual, Rev. C List of Figures DB35.3 Series Pata Product Manual, Rev. C Introduction DB35.3 Series Pata Product Manual, Rev. C Drive specifications Specification summary tableDrive specification ST3750840ACE ST3500830ACE ST3400820ACE DB35.3 Series Pata Product Manual, Rev. C Drive specification ST3320820ACE ST3300820ACE ST3250820ACE DB35.3 Series Pata Product Manual, Rev. C Default logical geometry LBA modeFormatted capacity Cylinders Read/write heads Sectors per track 16,383Physical characteristics Drive specificationRecording and interface technology 750GB 500GB 400GB 320GB 300GB 250GBStart/stop times Power specificationsSeek time Standby mode DC power requirementsTypical current profile Conducted noisePower-management modes Active modeIdle mode Sleep modeEnvironmental specifications Shock Operating shockNonoperating shock Disc models 4 Disc modelsIdle CE seek profile AcousticsFluid Dynamic Bearing FDB motor acoustics Safety certification Electromagnetic immunityReliability Agency certificationElectromagnetic compatibility Korean RRLAustralian C-Tick N176 FCC verificationEuropean Union Restriction of Hazardous Substances RoHS Environmental protectionCorrosive environment DB35.3 Series Pata Product Manual, Rev. C Configuring and mounting the drive Handling and static discharge precautionsBreather filter hole precautions Breather filter hole locationJumper settings Master/slave configurationDrive as master with a non-ATA-compatible slave Cable-select optionDrive mounting Ultra ATA/100 cableMounting dimensions-top, side and end view DB35.3 Series Pata Product Manual, Rev. C ATA interface signals and connector pins Pins and supported ATA signalsSupported ATA commands Command name Command code in hexF4H Identify Device command Word Description ValueXx07H Description if bit is set to Bit Word Bit WordSet Features command 0CH4 S.M.A.R.T. commands Code in features Register A.R.T. commandWarranty Service Internet MySeagate Spp.seagate.comPresales Support Technical SupportData Recovery Services Authorized Service Centers Data Recovery ServicesToll-free support numbers FAX services-All Europe toll callCall center Presales and Technical Support Warranty Service Asia/Pacific support services Index Page Page DB35.3 Series Pata Product Manual, Rev. C Page Seagate Technology LLC
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