Wyse Technology WintermTM 9000 Rapport Administrative Software, Add-on Modules, Firmware Upgrades

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12.Type Administrators in the field labelled Enter the object names to select. This will enable the Check Names command button.

13.Click the Check Names command button, then click OK.

14.The newly created user will now be a member of both the Administrators and Users groups and should match the privileges of the default user account.

15.Flush the cache to retain this change.

Caution

Because of the limited size of the flash memory, it is strongly recommended that other applications available to the new and existing users be configured to prevent writing to the local file system. For the same reason, it is also recommended that extreme care be exercised when changing configuration settings of the factory-installed applications.

Remote Administration and Firmware Upgrades

Rapport Administrative Software

Rapport is a full-featured remote administration tool set available from Wyse Technology. It accesses the terminal through the Rapport Agent, PXE, and VNC server utilities installed on the terminal. Rapport allows the terminal administration functions (including firmware upgrades) to be performed without requiring an administrator to visit the individual terminal sites.

For specific information on using Rapport, consult the Rapport help documentation.

For local custom fields that may be accessed by Rapport, refer to “Custom Fields” in “Control Panel Extended Selections”.

Add-on Modules

If it is desired to install an add-on module, an administrator must use the built-in Rapport packages for administering the terminal. Disable the write filter and enable the write filter as needed to save the changes.

Firmware Upgrades

Intel's Preboot Execution Environment (PXE) is a protocol that defines interaction between TCP/IP, DHCP and TFTP to enable a client to download a preboot environment from a server.

PXE client is installed on the terminal and the PXE server component is part of the Rapport Administrative Software suite.

Note

Citrix ICA auto update does not function for the ICA client installed on the terminal; updates are implemented through the standard firmware upgrade process.

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Contents Issue This page intentionally blank Issue This page intentionally blank Iii Copyright Notice TrademarksPatents Restricted Rights LegendLicense Agreement License GrantPatent and Copyright Restrictions on TransferTerm No WarrantiesLimitation of Liability Use RestrictionsSeverability Governing LawNo Third-Party Beneficiary Rights Entire AgreementGrant of License Vii Eula for Microsoft Windows XP Embedded RuntimeSoftware License Viii No Liability for Consequential Damages. Manufacturer AND/ORPage Software Product Support Limited WarrantyCopyright Xii Export Restrictions Government Restricted RightsXiii FCC Statement Terminal Requirements Compliance FCC ComplianceIEC/EN Compliance Canadian DOC NoticesXiv Class B IEC/EN NoticeModel 9235LE Terminals Model 9440XL TerminalsContents Xvi Xvii List of Figures List of TablesXviii Introducing the 9000 Series XPE-Based Terminals Session ServersSupport Servers Rapport Remote Administration Citrix Independent Computing Architecture ICAMicrosoft Remote Desktop Protocol RDP Terminal Emulation SupportVirtual Network Computing VNC Viewer Model 9235LEModel 9440XL Model 9440XL TerminalMounting and Connecting the Terminal Logging On Automatic Log on Manual Log onNetXClean Automatically Launched Utilities Write FilterVNC Server Time Synchronization UtilityXPE Desktop User’s Desktop User’s Desktop and Start Menu Administrator’s Desktop Administrator’s Desktop and Start MenuAbout Dialog Box About Dialog Box Logging Off from, Restarting, and Shutting Down the Terminal Page Programs Menu Extended Selections Citrix Program NeighborhoodRemote Desktop Connection Remote Desktop Connection Dialog Box ExpandedTeemNT Terminal Emulation WindowInternet Explorer Internet Explorer WindowVNC User Settings WinVNC Current User Properties Dialog BoxWrite Filter Control Dialog Box Administrator’s Control Panel Window Classic View/List Control Panel Extended SelectionsRamdisk Configuration Dialog Box RamdiskCustom Fields Custom Fields Dialog BoxEnglish US default Regional and Language OptionsAdministrative Tools ServicesOther Administrative Tools Write FilterServices Window VNC User Settings Printers PeripheralsUSB to Serial Converter Cable Adding Printers Using the Generic Text Only Print Driver Using the Manufacturer’s Print DriversChoose Printers and Faxes from the Start Settings menu AudioUtilities and Settings Write Filter Command Line ControlWrite Filter Control Dialog Box NetXClean Utility Function SummaryLocal Drives Drive Z Drive C and FlashDomain Participation Joining to a Domain Saving FilesMapping Network Drives Roaming Profiles WinPing UtilityUser Log on Accounts Creating a New User Account User ProfilesAdd-on Modules Rapport Administrative SoftwareFirmware Upgrades VNC Server Properties Settings WinVNC Windows VNCVNC Viewer Setup and Operation VNC Connection Details Dialog Box Allow CopyRect encoding Deiconify on BellSwap mouse buttons 2 Restrict pixels to 8-bit for slow networksDisable clipboard transfer Full-screen modeView only Emulate 3 Buttons with 2-button clickWritten and published by Wyse Technology Inc., July