Seagate ST3400755SS manual Seagate Technology support services, Internet, Presales Support

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10.0Seagate Technology support services

Internet

For information regarding Seagate products and services, visit www.seagate.com. Worldwide support is available 24 hours daily by email for your questions.

Presales Support:

Presales@Seagate.com

Technical Support:

DiscSupport@Seagate.com

Warranty Support:

http://www.seagate.com/support/service/index.html

mySeagate

my.seagate.com is the industry's first Web portal designed specifically for OEMs and distributors. It provides self-service access to critical applications, personalized content and the tools that allow our partners to manage their Seagate account functions. Submit pricing requests, orders and returns through a single, password-protected Web interface-anytime, anywhere in the world.

spp.seagate.com

spp.seagate.com supports Seagate resellers with product information, program benefits and sales tools. You may register for customized communications that are not available on the web. These communications contain product launch, EOL, pricing, promotions and other channel-related information. To learn more about the benefits or to register, go to spp.seagate.com, any time, from anywhere in the world.

Seagate Service Centers

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system, as well as product availability and compatibility.

Technical Support

Seagate technical support is available to assist you online at support.seagate.com or through one of our call centers. Have your system configuration information and your “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist during normal business hours for the call center in your region.

Cheetah NS SAS Product Manual, Rev. B

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Contents ST3400755SS Cheetah NS SASPage Contents Installation Defect and error managementSeagate Technology support services Interface requirementsTypical ST3400755SS drive +5V and +12V current profiles List of FiguresCheetah NS SAS Product Manual, Rev. B Scope Cheetah NS SAS Product Manual, Rev. B Standards Standards, compliance and reference documentsElectromagnetic compatibility Electromagnetic susceptibilityCompliance Reference documents Cheetah NS SAS Product Manual, Rev. B General description Media description Standard featuresPerformance ReliabilityFormatted capacities Factory-installed optionsProgrammable drive capacity ST3400755SSCheetah NS SAS Product Manual, Rev. B Internal drive characteristics Performance characteristicsAccess time Seek performanceGeneral performance characteristics Format command execution time minutesStart/stop time Cache operation Prefetch/multi-segmented cache controlCaching write data Prefetch operation Error rates Reliability specificationsRecoverable Errors Unrecoverable ErrorsSeek errors Reliability and serviceInterface errors Preventive maintenanceControlling S.M.A.R.T 4 S.M.A.R.TPerformance impact Reporting controlPredictive failures Temperature Log Page 0DhThermal monitor DST failure definition State of the drive prior to testingImplementation Invoking DSTShort test Function Code 001b Product warrantyExtended test Function Code 010b Log page entriesProduct repair and return information ShippingCheetah NS SAS Product Manual, Rev. B AC power requirements Physical/electrical specificationsDC power requirements ST3400755SS DC power requirementsPower sequencing General DC power requirement notesConducted noise immunity Current profilesTypical ST3400755SS drive +5V and +12V current profiles Power dissipationEnvironmental limits TemperatureEffective altitude sea level Relative humidityShock and vibration ShockRecommended mounting Package size Packaged/product weight Drop heightVibration Air cleanlinessAcoustics Corrosive environmentChina Restriction of Hazardous Substances RoHS Directive X表示该部件（于同类物品程度上）所含的危险和有毒物质中国RoHS MCV标准所定义的门槛值。Physical dimensions Mechanical specificationsCheetah NS SAS Product Manual, Rev. B Drive internal defects/errors Defect and error managementDrive error recovery procedures 77.87 Background Media Scan SAS system errorsMedia Pre-Scan Idle Read After Write Deferred Auto-ReallocationDrive orientation InstallationAir flow CoolingGrounding Drive mountingCheetah NS SAS Product Manual, Rev. B Interface requirements SAS featuresDual port support Commands supported by Cheetah NS SAS family drives Scsi commands supportedCommand name Command code Supported Commands supported by Cheetah NS SAS family drives Commands supported by Cheetah NS SAS family drives Commands supported by Cheetah NS SAS family drives Inquiry data Mode Sense dataCheetah NS SAS inquiry data Bytes Data hex Page Mode Pages 2.1 ST3400755SS Mode Sense dataMiscellaneous features Miscellaneous operating features and conditionsSupported Feature or condition Miscellaneous statusSAS physical interface Datum B Connector requirements Physical characteristicsElectrical description Pin Signal name Signal typePin descriptions SAS pin descriptionsPower Signal characteristicsSAS transmitters and receivers Ready LED OutDifferential signals LED drive signalGeneral interface characteristics Eye masks Eye masks overviewJitter tolerance masks Receive eye maskAbsolute amplitude Normalized time in UISinusoidal Peak-toJitter Frequency in kHzSignal characteristica Units Gbps Transmitter signal characteristicsSignal characteristic Units Gbps Receiver signal characteristicsMaximum allowable jitter Gbps m, n Deterministic jitterqReceiver jitter tolerance Impedance specificationsCompliant jitter test pattern Cjtpat Impedance requirements Sheet 1Impedance requirements Sheet 2 Transmitter characteristicsElectrical TxRx connections = -5,437dB Shows the zero-length test load Receiver characteristics Cheetah NS SAS Product Manual, Rev. B Internet Seagate Technology support servicesPresales Support Technical SupportData Recovery Services Authorized Service Centers Warranty ServiceData Recovery Services Call Center Toll-free Direct dial Numerics IndexPage SAS See also cooling