Seagate ST340015ACE manual Automated Phone Services, 40Barracuda 5400.1 Product Manual, Rev. G

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40Barracuda 5400.1 Product Manual, Rev. G

Seagate Online Store

US customers can purchase Seagate disc drives 24 hours daily at www.seagate.com/buy/online/.

Automated Phone Services

SeaFONE® (1-800-SEAGATE)is the Seagate toll-free number (1-800-732- 4283) to access our automated self-help and directory assistance for Seagate support services. Using a touch-tone phone, you can find service and support phone numbers, answers to commonly asked questions, trouble- shooting tips and specifications for disc drives 24 hours daily. International callers can reach this service by dialing +1-405-324-4770.

Presales, Technical Support and Customer Service

Presales Support

Our Presales Support staff can help you determine which Seagate products are best suited for your specific application or computer system.

Technical Support

If you need help installing your drive, consult your system's documentation or contact the dealer's support services department for assistance specific to your system. Seagate technical support is also available to assist you online at support.seagate.com or through one of our technical support service cen- ters. Have your system configuration information and your drive’s “ST” model number available.

SeaTDD™ (+1-405-324-3655)is a telecommunications device for the deaf (TDD). You can send questions or comments 24 hours daily and exchange messages with a technical support specialist from 8:00 A.M. to 11:45 A.M. and 1:00 P.M. to 6:00 P.M. (Central time) Monday through Friday.

Warranty Service

Seagate offers worldwide customer support for Seagate drives. Seagate dis- tributors, OEMs and other direct customers should contact their Seagate ser- vice center representative for warranty-related issues. Resellers or end users of drive products should contact their place of purchase or one of the Seagate warranty service centers for assistance. Have your drive’s “ST” model number and serial number available.

Authorized Service Centers

In some countries outside the US, you can contact an Authorized Service Center for service.

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Contents Page Page Page Page Contents Seagate Technology support services Barracuda 5400.1 Product Manual, Rev. GList of Figures Barracuda 5400.1 Product Manual, Rev. G Introduction Barracuda 5400.1 Product Manual, Rev. G Drive specifications Specification summary tableDrive specification ST340015ACE 50,000 Humidity SeaShield Default logical geometry LBA modePhysical organization Physical characteristics ATAPower specifications Seek timeStart/stop times Typical seek times msec Read WriteBarracuda 5400.1 Product Manual, Rev. G Power consumption Spinup powerSeek mode Read/write power and currentBarracuda 5400.1 Product Manual, Rev. G Typical 5V startup and operation current profile Power-management modes Active modeIdle mode Conducted noiseSleep mode Idle and Standby timersEnvironmental specifications Ambient temperature Temperature gradient Wet bulb temperatureHumidity Relative humidity AltitudeBarracuda 5400.1 Product Manual, Rev. G Shock Operating shockNonoperating shock VibrationAcoustic mode AcousticsFluid Dynamic Bearing FDB motor acoustics Model Idle Quiet seek Performance seekReliability Performance Reference Test Description Level StandardAgency certification Safety certification Electromagnetic compatibilityKorean RRL FCC verification Barracuda 5400.1 Product Manual, Rev. G Configuring and mounting the drive Handling and static discharge precautionsBreather filter hole precautions Breather filter hole locationDrive as master with a non-ATA-compatible slave Cable select optionUltra ATA/100 cable Drive mountingMaster SlaveMounting dimensions-top, side and end view Barracuda 5400.1 Product Manual, Rev. G ATA interface signals and connector pins ATA interfaceO pins and supported ATA signals Command name Command code in hex ATA-standard commands EC HCommand name Command code in hex Identify Device command ATA-standard security commandsWord Description Value 0C5AHXxxxH Xx3FH Description if bit is set to Bit Set Features command 0CHF1H Report full capacity available 4 S.M.A.R.T. commands Code in features Register A.R.T. commandSeagate Technology support services Online Services Internet MySeagateAutomated Phone Services 40Barracuda 5400.1 Product Manual, Rev. GUSA/Canada/Latin America Support Services European Support Services Africa/Middle East Support ServicesAsia/Pacific Support Services Barracuda 5400.1 Product Manual, Rev. G Index GMR Barracuda 5400.1 Product Manual, Rev. G 48Barracuda 5400.1 Product Manual, Rev. G Page Seagate Technology LLC

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