Seagate ST373405LW/LWV/LC/LCV Cheetah 73LP Product Manual, Rev. E Product warranty, Shipping

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Cheetah 73LP Product Manual, Rev. E

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5.2.9Product warranty

Beginning on the date of shipment to customer and continuing for a period of five years, Seagate warrants that each product (including components and subassemblies) or spare part that fails to function properly under nor- mal use due to defect in materials on workmanship or due to nonconformance to the applicable specifications will be repaired or replaced, at Seagate’s option and at no charge to customer, if returned by customer at cus- tomer’s expense to Seagate’s designated facility in accordance with Seagate’s warranty procedure. Seagate will pay for transporting the repair or replacement item to customer. For more detailed warranty information refer to the Standard terms and conditions of Purchase for Seagate products.

Shipping

When transporting or shipping a drive, a Seagate approved container must be used. Keep your original box. They are easily identified by the Seagate-approved package label. Shipping a drive in a non-approved con- tainer voids the drive warranty.

Seagate repair centers may refuse receipt of components improperly packaged or obviously damaged in tran- sit. Contact your Authorized Seagate Distributor to purchase additional boxes. Seagate recommends shipping by an air-ride carrier experienced in handling computer equipment.

Product repair and return information

Seagate customer service centers are the only facilities authorized to service Seagate drives. Seagate does not sanction any third-party repair facilities. Any unauthorized repair or tampering with the factory-seal voids the warranty.

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Contents ST373405LW/LWV/LC/LCV ST336605LW/LC/LCV Page ST373405LW/LWV/LC/LCV ST336605LW/LC/LCV Page Revision Date Writer/Engineer Sheets Affected Revision status summary sheetPage Contents Installation Defect and error managementSeagate Technology support services Interface requirementsCheetah 73LP Product Manual, Rev. E Vii List of FiguresPage Cheetah 73LP family drive ST373405LW shown ScopeCheetah 73LP Product Manual, Rev. E Applicable standards and reference documentation Taiwanese Bsmi Australian C-TickKorean MIC General description Cheetah 73LP family drive Media characteristics Cheetah 73LP Product Manual, Rev. E Standard featuresPerformance ReliabilityOptions factory installed Factory installed accessoriesAccessories user installed Unformatted and formatted capacitiesPerformance characteristics Prefetch/multi-segmented cache control Ultra2 Scsi Ultra3 ScsiStart/stop time Caching write data Cheetah 73LP Product Manual, Rev. E Cache operationPrefetch operation Reliability specifications Preventive maintenance Reliability and serviceService life Service philosophyControlling S.M.A.R.T 7 S.M.A.R.TMilliseconds Performance impactReporting control Determining rateDST Failure Definition State of the drive prior to testingImplementation Invoking DSTShort test Function Code 001b Short and extended testsExtended test Function Code 010b Log page entriesProduct repair and return information Cheetah 73LP Product Manual, Rev. E Product warrantyShipping Cheetah 73LP Product Manual, Rev. E DC power requirements Physical/electrical specificationsAC power requirements 3 12 V Current profile Power sequencingConducted noise immunity Typical ST336605 drive +12 V current profile Typical ST336605 drive +5 V current profile Amperes 000 900 800 700 600 Cheetah 73LP Product Manual, Rev. E Environmental limits TemperatureRelative humidity Effective altitude sea levelShock Shock and vibrationRecommended mounting Acoustics Air cleanlinessVibration LW and LWV mounting configuration dimensions LC and LCV mounting configuration dimensions Drive internal defects Defect and error managementDrive error recovery procedures Scsi systems errors Configure drive options InstallationFormatting Drive ID/option select headerDo not install jumpers retain cover J5 jumper header on LW/LWV models only J2 option select header Does not apply to LC/LCV model Cheetah 73LP Product Manual, Rev. E Function descriptionCooling Drive orientationGrounding Cheetah 73LP Product Manual, Rev. E Drive mountingCheetah 73LP Product Manual, Rev. E Scsi interface messages supported Interface requirementsScsi interface commands supported Cheetah 73LP Product Manual, Rev. E Cheetah 73LP Product Manual, Rev. E Inquiry Vital Product data Mode Sense data DEF CHG Cheetah 73LP Product Manual, Rev. E Condition/feature supported by Physical interface DC cable and connector2 REQ/ACK offset Pin Power Scsi interface cable requirements Scsi interface physical descriptionMating connectors for LW and LWV model drives Mating connectorsMating connectors for LC and LCV model drives ST373405LC/LCV and ST336605LC/LCVCheetah 73LP Product Manual, Rev. E Scsi ID Right-angle to Pcba connectors650±.005 155 100 346 Front View GND +DBP1 62Cheetah 73LP Product Manual, Rev. E REQ +REQ Multimode-SE and LVD alternatives LVD output characteristicsElectrical description Single-ended drivers/receivers General cable characteristicsTerminator requirements Cables for low voltage differential drivers/receiversLC and LCV drives Disc drive Scsi timing Drive activity LED Spindle status Command status LED statusCheetah 73LP Product Manual, Rev. E Automated Services Seagate Technology support services Online ServicesPresales Support Technical SupportEuropean Support Services Customer Service CSOUSA/Canada/Latin America Support Services Call Center Toll-free Direct dial Africa/Middle East Support ServicesAsia/Pacific Support Services Cheetah 73LP Product Manual, Rev. E Index Cheetah 73LP Product Manual, Rev. E Cheetah 73LP Product Manual, Rev. E Scam Scsi Scsi ID 80Cheetah 73LP Product Manual, Rev. E