Western Telematic IPS-800-CE, IPS-1600 manual Customer Service, Apx-3

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Appendices

C. Customer Service

Customer Service hours are from 8:00 AM to 5:00 PM, PST/PDT, Monday through Friday. When calling, please be prepared to give the name and model of the unit, its serial number and a description of its symptoms. If the unit should need to be returned for factory repair it must be accompanied by a Return Authorization number from Customer Service.

WTI Customer Service

5Sterling

Irvine, California 92618

Toll Free Service Line: 1-888-280-7227

Local Phone: (949) 586-9950

Service Fax: (949) 457-8138

Email: service@wti.com

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Contents Models User’s GuidePage Installation Instructions FCC Part 15 Regulation Table of Contents List of Figures Security Features and Co-Location Features Intelligent Power ControlEasy to Configure, Easy to Use IntroductionTypographic Conventions IPS-800, IPS-1600, IPS-800-CE and IPS-1600-CE UnitsIPS-800 Back Panel 120 VAC Model Shown Unit DescriptionIPS-800/IPS-1600 Series User’s Guide Quick Start Hardware InstallationApply Power to the IPS Connect your PC to the IPS Communicating with the IPSPlug Status Screen Web Browser Interface IPS-800 Shown Text Interface Text Interface Type /X and press Enter IPS-800/IPS-1600 Series User’s Guide Installing the Cable Keepers InstallationPower Supply Connection Connecting the Network Cable Connection to Switched OutletsConnecting a Local PC Connecting an External ModemSystem Mode and User Mode ConfigurationAccessing the Web Browser Interface Accessing the Text Interface $ telnet 192.168.168.168 Enter Configuration Menus General Parameters Menu Web Browser Interface General Parameters MenusGeneral Parameters Menu Text Interface IPS-800/IPS-1600 Series User’s Guide Serial Parameters Serial Parameters MenuIPS-800/IPS-1600 Series User’s Guide Plug Parameters Menu Web Browser Interface Plug Parameters MenusPlug Passwords and Co-Location Features Reboot Cycles Network Parameters Network Parameters MenusConﬁguration IP Security Feature Conﬁguration 12 Telnet Parameters Menu Web Browser Interface Telnet Parameters Menus14 Web Server Parameters Menu Web Browser Interface Web Server Parameters MenusSave Configuration Parameters Plug Status Screen Web Browser Interface OperationOperation via the Web Browser Interface Plug Status Menu Web Browser Interface IPS-800 Shown Plug Status Screen Text Interface Operation via the Text InterfaceOn 1 or /ON Router Boot/On/Off Commands Text InterfaceOFF 2 or /OF Router Applying Commands to Several Plugs Text InterfaceAutomated Mode Logging Out of Command ModeOperation Manual Operation Sending Parameters to a File Saving and Restoring Configuration ParametersRestoring Saved Parameters Upgrading the IPS Firmware IPS-800/IPS-1600 Series User’s Guide Apx-1 Interface DescriptionSerial COM / RS232 Port Interface Apx-2 SpecificationsApx-3 Customer ServiceApx-4 Trademark and Copyright InformationIndex-1 IndexIndex-2 IPS-4 Internet Power Switch User’s GuidePage IPS-800/IPS-1600 Series User’s Guide Page Sterling Irvine California 949 586-9950 Toll Free