Tyan Computer I5100X, S5375 warranty Diagnostics, Beep Codes, Flash Utility, Memory, Video, CPU

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Chapter 4: Diagnostics

NOTE: if you experience problems with setting up your system, always check the following things in the following order:

Memory, Video, CPU

By checking these items, you will most likely find out what the problem might have been when setting up your system. For more information on troubleshooting, check the TYAN website at: http://www.tyan.com.

4.1 Beep Codes

Fatal errors, which halt the boot process, are communicated through two kinds of audible beeps.

Eight short beeps: It indicates that a video error has occurred.

A single long beep repeatedly: It indicates that a DRAM error has occurred.

The most common type of error is a memory error.

Before contacting your vendor or TYAN Technical Support, be sure that you note as much as you can about the beep code length and order that you experience. Also, be ready with information regarding add-in cards, drives and O/S to speed the support process and come to a quicker solution.

4.2 Flash Utility

Every BIOS file is unique for the motherboard it was designed for. For Flash Utilities, BIOS downloads, and information on how to properly use the Flash Utility with your motherboard, please check the TYAN web site: http://www.tyan.com/

NOTE: Please be aware that by flashing your BIOS, you agree that in the event of a BIOS flash failure, you must contact your dealer for a replacement BIOS. There are no exceptions. TYAN does not have a policy for replacing BIOS chips directly with end users. In no event will TYAN be held responsible for damages done by the end user.

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Contents Copyright TempestTrademark Diagnostics Table of ContentsBoard Installation Bios SetupCheck the box contents Page Introduction Hardware SpecificationsCongratulations Integrated I/O PowerExpansion Slots *S5375AG2NR S5375G2NR-1UHow to install our products right… the first time Board InstallationTempest i5100X S5375AG2NR Board ImageTempest i5100X S5375G2NR-1U Tempest i5100X S5375AG2NR Block Diagram Block DiagramTempest i5100X S5375G2NR-1U Block Diagram Jumper Legend Board Parts, Jumpers and ConnectorsJP5 Jumper/Connector FunctionSATA0 SATA1 SATA2 SATA3 SATA4 SATA5 J5 Auxin Connector S5375AG2NR only J2 Cdin Connector S5375AG2NR onlyJ4 Front Panel Audio Connector S5375AG2NR only J10 Chassis Intrusion ConnectorJ15 COM2 COM2 Header J11 Fan Board Connector for BareboneJ12 TYFP2 Connector for Barebone J14/J15 USB Front Panel ConnectorJP5 PCI-X Speed Select Jumper S5375AG2NR only J16 Front Panel Header FAN1/FAN2/FAN3/CPUFAN1/CPUFAN2 4-pin Fan ConnectorJP1 VGA Enable/Disable Jumper JP3 Clear Cmos Jumper Normal DefaultTips on Installing Motherboard in Chassis Processor Installation LGA771 Socket Installing the ProcessorsPage CPU VRD Heat Dispersion Notice Cooling Fan InstallationInstalling the Memory Memory Installation Procedure Attaching Serial ATA Cables Attaching Drive CablesInstalling Add-In Cards Installing Optional SO-DIMM modules Onboard LAN LED Color Definition Connecting External DevicesApplying power to the board Installing the Power SupplyFinishing up Main To configure basic system setups Bios SetupAbout the Bios Bios Menu BarESC Setup BasicsCase of Problems Getting HelpSystem Time 040825 Bios Main MenuAmibios FeatureDescription Advanced Settings CPU ConfigurationAdvanced Menu Feature Option Description CPU Configuration CPU ConfigurationConfigure advanced CPU settings Ratio Cmos SettingC1E Support Enabled Enable or disable the C1 Enabled Main Advanced IDE Configuration Sub-MenuIDE Configuration Description IDE ConfigurationCD/DVD Armd SATA0 ~ SATA5 Sub-Menu3F8 IRQ4 Super IO Configuration Sub-MenuConfigure Win627DHG Super IO Chipset Feature Option DescriptionUSB Configuration USB Configuration Sub-MenuLegacy USB Support Enabled FDD USB Mass Storage Device Configuration Sub-MenuUSB Mass Storage Device Configuration USB Mass Storage Reset Delay 20 SecAdvanced Acpi Configuration Acpi Configuration Sub-MenuAdvanced Advanced Acpi Configuration Advanced Acpi Configuration Sub-MenuAcpi Version Features Acpi Apic SCI IRQ Chipset Acpi Configuration Sub-MenuSouth Bridge Acpi Configuration Description South Bridge Acpi ConfigurationAhci CD/DVD Boot Time out Ahci Configuration Sub-MenuDescription Ahci Configuration Auto Feature Option Description Ahci Port0 ConfigurationAhci Port0/Port1/Port2/Port3/Port4/Port5 Sub-Menu Ahci Port0Disabled APM ConfigurationPower Management/APM Enabled Description APM Configuration50% Event Logging details Event Log Configuration Sub-MenuView Event Log Description Hardware Health Configuration Hardware Health Configuration Sub-MenuHardware Health Configuration Health Function EnabledBoard Voltages Event Monitoring Mainboard Voltages Report Sub-MenuAnsi Remote Access Configuration Sub-MenuConfigure Remote Access type and parameters Description Configure Remote Access type and parametersVT-UTF8 NonePCI PnP Menu Advanced PCI/PnP SettingsClear Nvram Yes Boot Settings Boot MenuBoot Settings Configuration Sub-Menu BootForce Bios Boot Device Priority Boot Device Priority1st Boot Device Xx,xxx-xxxxxxxx 1st Drive Feature Option Description Removable DrivesRemovable Drives Removable DrivesSecurity Menu Security SettingsChange Supervisor Password Description Security SettingsChipset Advanced Chipset SettingsNorth Bridge Configuration Chipset MenuDescription North Bridge Chipset Configuration North Bridge Configuration Sub-MenuNorth Bridge Chipset Configuration Hyper-Threading Function EnabledDDR533 HDA Controller Enabled South Bridge Configuration Sub-MenuExit Menu Memory, Video, CPU DiagnosticsBeep Codes Flash UtilityCheckpoint Description Amibios Post CodeSection of document for more information Page Overview Appendix Smdc InformationHow Smdc and TSO Work Features of Tyan Server ManagementGlossary Page Page Mirroring see RAID Page Striping see RAID Technical Support Returning Merchandise for ServiceHelp Resources Document # D1907-110