Are You Still Having Problems?

1.Go to the Support section of the U.S Robotics Web site at www.usr.com

Many of the most common difficulties users experience have been addressed in the FAQ and Troubleshooting Web pages for your specific product. The model number for the 16-Port 10/100/ 1000Mbps Switch is 997932. You may need to know this to obtain information on the U.S. Robotics Web site.

2.Call the U.S. Robotics Technical Support Department

Technical questions about U.S. Robotics products can also be answered by technical support specialists.

Country		Voice	Online	Support Hours
United States	(888) 216-2850		http://www.usr.com/emailsupport	9:00 A.M. - 5:00 P.M., M-F CST
Canada	(888) 216-2850		http://www.usr.com/emailsupport	9:00 A.M. - 5:00 P.M., M-F CST
Austria	07 110 900 116		germany_modemsupport@usr.com	8:00A.M.–6:00P.M.,M-F
Belgium (Flemish)	+32	(0)70 233 545	emea_modemsupport@usr.com	9:00A.M.–6:00P.M.,M-F
Belgium (French)	+32	(0)70 233 546	emea_modemsupport@usr.com	9:00A.M.–6:00P.M.,M-F
Denmark	+45	7010 4030	emea_modemsupport@usr.com	9:00A.M.–5:00P.M.,M-F
Finland	+358 98 171 0015		emea_modemsupport@usr.com	10:00A.M.–6:00P.M.,M-F
France	082 507 0693		france_modemsupport@usr.com	9:00A.M.–6:00P.M.,M-F
Germany/Hungary	01805671548		germany_modemsupport@usr.com	8:00A.M.–6:00P.M.,M-F
Ireland	+44	870 844 4546	emea_modemsupport@usr.com	9:00A.M.–6:00P.M.,M-F
Israel	+44	870 844 4546	emea_modemsupport@usr.com	9:00A.M.–5:30pm,M-F
Italy	848 80 9903		italy_modemsupport@usr.com	9:00A.M.–6:00P.M.,M-F
Luxembourg	+352 342 080 8318		emea_modemsupport@usr.com	9:00A.M.–6:00P.M.,M-F
Middle East/Africa	+44	870 844 4546	emea_modemsupport@usr.com	9:00A.M.–6:00P.M.,M-F
Netherlands	0900 20 25 857		emea_modemsupport@usr.com	9:00A.M.–6:00P.M.,M-F
Norway	+47	23 50 0097	emea_modemsupport@usr.com	9:00A.M.–5:00P.M.,M-F
Poland			emea_modemsupport@usr.com	8:00A.M.–6:00P.M.,M-F
Portugal	+351 (0)21 415 4034		emea_modemsupport@usr.com	9:00A.M.–5:00P.M.,M-F
Spain	902 117 964		spain_modemsupport@usr.com	9:00A.M.–5:00P.M.,M-F
Sweden	+46	(0) 77 128 1020	emea_modemsupport@usr.com	8:00A.M.–5:00P.M.,M-F
Switzerland	+0848 840 200		emea_modemsupport@usr.com	8:00A.M.–6:00P.M.,M-F
UK	0870 844 4546		uk_modemsupport@usr.com	9:00A.M.–5:30P.M.,M-F

For current support contact information, go to the following web site: http://www.usr.com

Regulatory Approvals

FCC Declaration of Conformity

U.S. Robotics Corporation 935 National Parkway Schaumburg, Il 60173 U.S.A.

declares that this product conforms to the FCC’s specifications: Part 15,Class A:

Operation is subject to the following conditions:

1.this device may not cause harmful electromagnetic interference.

2.this device must accept any interference received including interference that may cause undesired operations. This equipment uses the following USOC jacks:RJ-45

Radio and Television Interference:

This equipment generates, uses, and can radiate radio frequency energy. If this equipment is not installed and used in accordance with the manufacturer’s instructions, it may cause interference to radio and television communications. The 16-Port 10/100/1000 Mbps Switch has been tested and found to comply with the limits for a Class A computing device in accordance with the specifica- tions in Part 15 of FCC rules, which are designed to provide reasonable protection against such interference in a residential instal- lation.

Caution to the User:

The user is cautioned that any changes or modifications not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.