NETGEAR CM400 user manual Hardware and Internet Setup

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1. Hardware and Internet Setup

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The NETGEAR CM400 High Speed Cable Modem provides a connection to high-speed cable Internet with speeds up to 340 Mbps.1 The cable modem is certified by all major cable Internet providers. A Gigabit Ethernet port provides fast access and downloads. The cable modem supports IPv4 and IPv6 address assignment by cable Internet providers.

This chapter covers the following topics:

Unpack Your Cable Modem

Front Panel

Back Panel

Product Label

Attach the Feet

Cable Your Cable Modem

Contact Your Cable Internet Provider and Set Up Internet Service

Note: For more information about the topics covered in this manual, visit the support website at http://support.netgear.com.

1. Maximum rate is derived from DOCSIS 3.0 specifications and actual throughput varies depending on your Internet subscription with your provider.

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Contents CM400 High Speed Cable Modem Compliance SupportTrademarks Contents Hardware and Internet Setup Unpack Your Cable Modem Front PanelBack Panel LED descriptionsAttach the Feet Product Label To attach the feet Cable Your Cable Modem  To cable your cable modem To set up your Internet connection Cable Internet Provider Contact InformationInstall.charter.com Manage and Monitor Log In to the Cable Modem Specify the Cable Connection Starting FrequencyView Cable Modem Initialization  To view the status of the cable modem initializationView Cable Modem Status  To view cable modem statusView and CLear Event Logs  To view and clear the event logsChange the admin Password  To change the password for the user name adminReboot the Cable Modem  To reboot the cable modemReset the Cable Modem to Factory Default Settings  To reset the cable modem to factory default settingsUse the Factory Reset Software Button  To erase the settingsManage and Monitor Troubleshooting Use LEDs to Troubleshoot Cannot Log In to the Cable ModemTroubleshoot the Cable Internet Connection Technical Specifications Technical specifications