NETGEAR CM400 user manual Support, Compliance, Trademarks

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CM400 High Speed Cable Modem

Support

Thank you for selecting NETGEAR products.

After installing your device, locate the serial number on the label of your product and use it to register your product at https://my.netgear.com. You must register your product before you can use NETGEAR telephone support. NETGEAR recommends registering your product through the NETGEAR website. For product updates and web support, visit http://support.netgear.com.

Phone (US & Canada only): 1-888-NETGEAR.

Phone (Other Countries): Check the list of phone numbers at http://support.netgear.com/general/contact/default.aspx.

Compliance

For regulatory compliance information, visit http://www.netgear.com/about/regulatory.

See the regulatory compliance document before connecting the power supply.

Trademarks

NETGEAR, the NETGEAR logo, and Connect with Innovation are trademarks and/or registered trademarks of NETGEAR, Inc. and/or its subsidiaries in the United States and/or other countries. Information is subject to change without notice.

© NETGEAR, Inc. All rights reserved.

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Contents CM400 High Speed Cable Modem Trademarks SupportCompliance Contents Hardware and Internet Setup Unpack Your Cable Modem Front PanelBack Panel LED descriptions To attach the feet Product LabelAttach the Feet Cable Your Cable Modem  To cable your cable modem To set up your Internet connection Cable Internet Provider Contact InformationInstall.charter.com Manage and Monitor Log In to the Cable Modem Specify the Cable Connection Starting FrequencyView Cable Modem Initialization  To view the status of the cable modem initializationView Cable Modem Status  To view cable modem statusView and CLear Event Logs  To view and clear the event logsChange the admin Password  To change the password for the user name adminReboot the Cable Modem  To reboot the cable modemReset the Cable Modem to Factory Default Settings  To reset the cable modem to factory default settingsUse the Factory Reset Software Button  To erase the settingsManage and Monitor Troubleshooting Use LEDs to Troubleshoot Cannot Log In to the Cable ModemTroubleshoot the Cable Internet Connection Technical Specifications Technical specifications