68Frequently asked questions

1.Copy bbsrptest.exe to the machine that is running BlackBerry Enterprise Server.

2.Open a command prompt and run the program with one additional parameter: bbsrptest srphostname. (Refer to your Installation Check List on page 11, under “SRP Host” for your hostname information.) The utility will read the settings from the registry and attempt to connect to the SRP host server.

What you should see is:

Attempting to connect to srp host (IP Address), port 3101 Successful

where srp host and IP Address are indicated in italics because the values are variable; see the label on your installation CD for the correct SRP Host value and IP Address.

You may see one of the following messages instead:

gethostbyname( ) failed for name srp host error code = 11001

This message indicates a configuration problem on your machine, as it is unable to look up the SRP host server's name. Error 11001 means name not found.

connect( ) failed: error code = 10060

This message indicates that the connection request is not being answered, or that the firewall “lost” the connection request. Error 10060 means a timeout.

connect( ) failed: error code = 10061

This message indicates that the connection was refused; either the SRP host server is not running or the firewall prevented the connection from going through. Error 10061 means that the connection was refused.

recv( ): connection lost

BlackBerry Enterprise Server Software for Lotus Domino

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Blackberry MAT-03196-001, 2 manual Gethostbyname failed for name srp host error code =

MAT-03196-001, 2 specifications

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