NETGEAR Clear Event Logs and Manage Firmware for Your Cable Modem

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CM400 High Speed Cable Modem

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home screen displays.

4.Select ADVANCED.

The Cable Information pane displays.

The Cable Information pane displays the following:

Hardware Version. The version of the cable modem model.

Firmware Version. The version of the cable modem firmware.

Cable Modem Serial Number. The serial number of the cable modem.

CM Certificate. The status of the cable modem certificate. If Not installed displays as the status, contact your cable Internet provider.

For information about using the Reboot button, see Reboot the Cable Modem on page 17.

For information about using the Factory Reset button, see Reset the Cable Modem to Factory Default Settings on page 18.

View and CLear Event Logs

Event logs capture important cable modem events.

To view and clear the event logs:

1.Launch a web browser from a computer that is attached over an Ethernet cable to the cable modem or from a computer that is connected to a WiFi router that is attached over an Ethernet cable to the cable modem.

2.Type http://192.168.100.1. A login screen displays.

3.Enter the cable modem user name and password.

The user name is admin. The default password is password. The user name and password are case-sensitive.

The BASIC Home screen displays.

Manage and Monitor

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Contents CM400 High Speed Cable Modem Support ComplianceTrademarks Contents Hardware and Internet Setup Front Panel Unpack Your Cable ModemLED descriptions Back PanelProduct Label Attach the Feet To attach the feet  To cable your cable modem Cable Your Cable ModemCable Internet Provider Contact Information  To set up your Internet connectionInstall.charter.com Manage and Monitor Specify the Cable Connection Starting Frequency Log In to the Cable Modem To view the status of the cable modem initialization View Cable Modem Initialization To view cable modem status View Cable Modem Status To view and clear the event logs View and CLear Event Logs To change the password for the user name admin Change the admin Password To reboot the cable modem Reboot the Cable Modem To reset the cable modem to factory default settings Reset the Cable Modem to Factory Default Settings To erase the settings Use the Factory Reset Software ButtonManage and Monitor Troubleshooting Cannot Log In to the Cable Modem Use LEDs to TroubleshootTroubleshoot the Cable Internet Connection Technical specifications Technical Specifications