NETGEAR
CM400 Setup and Guide: Understanding CM400 Manual and Lights
Troubleshooting
Specs
Install
Password
Hardware and Internet Setup
To erase the settings
Reboot the Cable Modem
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CM400 High Speed Cable Modem
User Manual
August 2014
202-11412-01
350 East Plumeria Drive
San Jose, CA 95134
USA
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Contents
CM400 High Speed Cable Modem
Compliance
Support
Trademarks
Contents
Hardware and Internet Setup
Front Panel
Unpack Your Cable Modem
LED descriptions
Back Panel
Attach the Feet
Product Label
To attach the feet
To cable your cable modem
Cable Your Cable Modem
Cable Internet Provider Contact Information
To set up your Internet connection
Install.charter.com
Manage and Monitor
Specify the Cable Connection Starting Frequency
Log In to the Cable Modem
To view the status of the cable modem initialization
View Cable Modem Initialization
To view cable modem status
View Cable Modem Status
To view and clear the event logs
View and CLear Event Logs
To change the password for the user name admin
Change the admin Password
To reboot the cable modem
Reboot the Cable Modem
To reset the cable modem to factory default settings
Reset the Cable Modem to Factory Default Settings
To erase the settings
Use the Factory Reset Software Button
Manage and Monitor
Troubleshooting
Cannot Log In to the Cable Modem
Use LEDs to Troubleshoot
Troubleshoot the Cable Internet Connection
Technical specifications
Technical Specifications
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