NETGEAR XAV5501-100NAS, XAVB5501-100NAS Problems after Changing the Network Encryption Key

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XAV5501 Powerline AV+ 500 Adapter User Manual

Problems after Changing the Network Encryption Key

If your Powerline devices stop communicating after you have used the NETGEAR XAV5501 Powerline Utility, it is probably because the encryption key is not the same for every Powerline device on your Powerline network. To fix this problem:

1.Make sure all Powerline devices are plugged in.

2.Use the Powerline utility to set the encryption key for all remote Powerline devices (the ones that are not directly connected to the computer that you are using).

3.Use the Powerline utility to set the encryption key for the local Powerline device (the one that is connected to the computer you are using).

Appendix 23

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Contents XAV5501 Powerline AV+ Adapter Revision History Technical SupportTrademarks Statement of ConditionsContents How the Powerline AV+ 500 Adapter Fits in Your Network Installation and Basic ConfigurationXAV5501 Product Label Powerline XAV5501 Adapter FeaturesLED and Feature Descriptions Model Number Feature Descriptions Prepare for Installation Installing Your Powerline XAV5501 AdapterConnecting the XAV5501 to a Router Connecting a Powerline AV+ 500 Adapter to the RouterAdding Adapters to Your Network To add Powerline adaptersSet the Encryption Key Understanding Powerline Network SecurityTo set a private encryption key To install the XAV5501 Powerline Utility Installing the XAV5501 Powerline UtilityNavigate to Start Programs Netgear Netgear Powerline Utility Powerline Utility ScreenPowerline Utility main screen Change the Name of a Powerline DeviceSet Encryption Keys To name any Powerline device in your Powerline networkTurn LEDs On or Off Click Apply Security to Selected Devices Set Up Quality of Service QoSTo set the Encryption Key for the Powerline network To prioritize by general application type QoS Setup screen Using the XAV5501 Powerline UtilityTo reset to factory defaults Reset a Device to Factory SettingsAdd a Device to a Powerline Network Click the Apply Security to Selected Devices button Security IconTo add a device from a locally connected computer Click the Use Default Encryption Key button Return to the Default Network Encryption KeyBasic Functioning Product Registration and SupportLED and Feature Troubleshooting LED Troubleshooting TipsProblems after Changing the Network Encryption Key Supplemental Information Technical SpecificationsElectromagnetic Emissions Safety InformationAppendix A. Supplemental Information Notification of Compliance Netgear Powerline ProductsFCC Requirements for Operation in the United States Regulatory Compliance InformationFCC Declaration Of Conformity GPL License Agreement Index Index