NETGEAR WG102NA manual LAN Light is Off, Cannot Connect to the WG102 Access Point

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NETGEAR ProSafe 802.11g Wireless Access Point WG102 Reference Manual

If the Wireless LAN activity light stays off, disconnect the adapter from its power source and then plug it in again.

Make sure the antennas are tightly connected to the WG102.

Contact NETGEAR technical support if the Wireless LAN activity light remains off.

LAN Light is Off

There is a hardware connection problem. Check these items:

Make sure the cable connectors are securely plugged in at the access point and the network device (hub, switch, or router). A switch, hub, or router must be installed between the access point and the Ethernet LAN or broadband modem.

Make sure the connected device is turned on.

Be sure the correct cable is used. Use a standard Category 5 Ethernet patch cable. If the network device has Auto Uplink™ (MDI/MDIX) ports, you can use either a crossover cable or a normal patch cable.

Cannot Access the Internet or the LAN with a Wireless Capable Computer

There is a configuration problem. Check these items:

You may not have restarted the computer with the wireless adapter to have TCP/IP changes take effect. Restart the computer.

The computer with the wireless adapter may not have the correct TCP/IP settings to communicate with the network. Restart the computer and check that TCP/IP is set up properly for that network. The usual setting for Windows the Network Properties is set to “Obtain an IP address automatically.”

The access point’s default values may not work with your network. Check the access point default configuration against the configuration of other devices in your network.

Cannot Connect to the WG102 Access Point

Check these items:

5-2

Troubleshooting

v1.0, July 2008

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Contents NETGEAR, Inc Statement of Conditions Technical SupportTrademarks FCC StatementPlacement and Range Guidelines ANT24O5Industry Canada Compliance Statement Europe EU Declaration of ConformityAntenna Statement for the European Community MalteseBestätigung des Herstellers/Importeurs Certificate of the Manufacturer/ImporterProduct and Publication Details Viii Contents Chapter Management Appendix B Related Documents Xii Contents About This Manual Conventions, Formats, and ScopeHow to Use This Manual How to Print This ManualRevision History V1.0, July System Requirements Chapter Basic Installation and ConfigurationWhat Is In the Box? Hardware Description Front PanelRear Panel Cabling RequirementsWireless Equipment Placement and Range Guidelines Installing the WG102 Access PointV1.0, July V1.0, July V1.0, July V1.0, July Logging in to the Wireless Access Point Basic IP Settings V1.0, July Wireless Settings Setting up and Testing Basic Wireless Connectivity V1.0, July Chapter Configuring Security Wireless Data Security OptionsSecurity Profiles Profile Definition Network Authentication Network Authentication TypesWireless Client Security Separation Data EncryptionBefore You Change the Ssid and WEP Settings WPA Radius SettingsConfiguring the Radius Server Settings Configuring Network Authentication V1.0, July Restricting Wireless Access by MAC Address Entering WEP Data Encryption KeysSelect the Turn Access Control On check box V1.0, July General Information Chapter ManagementViewing Information General Information Fields Activity Log Statistics Available Wireless Station List Available Wireless Station ListUpgrading the Wireless Access Point Firmware Configuration File Management Erasing the Configuration Changing the Administrator PasswordBacking up and Restoring the Configuration Using the Reset Button to Restore Factory Default SettingsSnmp Remote Management V1.0, July Chapter Advanced Configuration Hotspot SettingsConfiguring Advanced Wireless Settings Wireless Bridging and Repeating Point-to-Point Bridge Configuration Multi-Point Bridge Configuration Point-to-Multi-PointV1.0, July Repeater with Wireless Client Association V1.0, July Wireless LAN Activity Light Is Off Chapter TroubleshootingNo Lights Are Lit on the Access Point Cannot Connect to the WG102 Access Point LAN Light is OffWhen I Enter a URL or IP Address I Get a Timeout Error Using the Reset Button to Restore Factory Default SettingsV1.0, July Appendix a Factory Default Settings and Specifications Factory Default SettingsTechnical Specifications V1.0, July V1.0, July Appendix B Related Documents Document LinkRelated Documents