APPENDIX A—TROUBLESHOOTING
PROBLEM | CAUSE | SOLUTION |
No lights are lit on | The wireless card is not | • Remove and reinsert the Wireless PCI |
the Wireless PCI | inserted into the PCI slot on | Adapter. |
Adapter. | your desktop PC properly Or | • Check the device manager in Windows |
| the proper HA311 Wireless | to see if the adapter card is properly |
| PCI Adapter driver is not | recognized in the Windows operating |
| loaded. | system. Reload the driver if necessary. |
|
| • Try to install the Wireless PCI Adapter in |
|
| different PCI slot if it’s available. |
The two LED’s are | The Wireless PCI Adapter is | • The access point may not be powered |
blinking | not associated to any access | on. |
alternately. | point properly. You may not | • The access point and the HA311 |
| have configured the wireless | Wireless PCI Adapter are not configured |
| parameters of the wireless | with the same wireless parameters. |
| nodes to be the same as the | Check the SSID, Turbo mode option, |
| access point. | and WEP encryption settings. |
|
| • The access point may be out of range. |
|
| Try moving the system closer to the |
|
| access point or readjusting the antenna |
|
| on the access point. You may also |
|
| move the access point to a higher |
|
| location for better signal reception by |
|
| the Wireless PCI Adapter. |
I am associated | This could be a physical layer | • Check to make sure that the access |
and connected to | problem or a network | point is physically connected to the |
an access point, | configuration problem. | Ethernet network. |
but I cannot see |
| • Make sure that the IP addresses and the |
the other |
| Windows networking parameters are all |
computers on the |
| configured correctly. |
Ethernet side of the |
|
|
network. |
|
|
|
|
|
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