Multi-Tech Systems FR2201 manual Limited Warranty, On-line Warranty Registration

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MultiFRAD II User Guide

Introduction

This chapter will provide you the resources for receiving service or support for your MultiFRAD. The chapter starts with a description of the warranty, and continues with instructions for contacting the Service department, Technical Support group, and various Multi-Tech Internet resources.

Limited Warranty

Multi-Tech Systems, Inc. (“MTS”) warrants that its products will be free from defects in material or workmanship for a period of two years from the date of purchase, or if proof of purchase is not provided, two years from date of shipment. MTS MAKES NO OTHER WARRANTY, EXPRESSED OR IMPLIED, AND ALL IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE HEREBY DISCLAIMED. This warranty does not apply to any products which have been damaged by lightning storms, water, or power surges or which have been neglected, altered, abused, used for a purpose other than the one for which they were manufactured, repaired by the customer or any party without MTS’s written authorization, or used in any manner inconsistent with MTS’s instructions.

MTS’s entire obligation under this warranty shall be limited (at MTS’s option) to repair or replacement of any products which prove to be defective within the warranty period, or, at MTS’s option, issuance of a refund of the purchase price. Defective products must be returned by Customer to MTS’s factory transportation prepaid.

MTS WILL NOT BE LIABLE FOR CONSEQUENTIAL DAMAGES AND UNDER NO CIRCUMSTANCES WILL ITS LIABILITY EXCEED THE PURCHASE PRICE FOR DEFECTIVE PRODUCTS.

On-line Warranty Registration

If you would like to register your MultiFRAD electronically, you can do so at the following address:

http://www.multitech.com/support/register.htm

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Contents User Guide User Guide Contents Appendixes Introduction and Description Introduction MultiFRADPreview of this Guide Introduction and DescriptionFront Panel Description EthernetEthernet AUI Connector Back Panel DescriptionShunts ShuntsTechnical Specifications Data PortsMultiFRAD II User Guide Installation Unpacking your MultiFRAD UnpackingCabling Procedure Step Procedure Cabling your MultiFRADMultiFRAD II User Guide Software Loading and Configuration Installing your Software Choose Destination Location screen is displayedSoftware Loading and Configuration MultiFRAD II User Guide Software Loading and Configuration MultiFRAD II User Guide Software Loading and Configuration MultiFRAD II User Guide MultiFRAD Software Download User Defaults Before You BeginDownload Firmware MultiFRAD Configuration Setup MenuIP Setup MultiFRAD II User Guide IPX Setup MultiFRAD II User Guide Spanning Tree Setup Statistics IP Statistics IPX Port Statistics STP Spanning Tree Port StatisticsSnmp Statistics WAN Statistics Frame Relay StatisticsData Port Statistics WAN Port Setup Point to Point Setup Frame Relay Setup MultiFRAD Software MultiFRAD II User Guide MultiFRAD Software Data Port Configuration Remote Configuration and Management Modem-Based Remote Configuration Procedure Remote Configuration and Management MultiFRAD II User Guide Telnet MultiFRAD Management Remote User Database Web Browser Management Warranty, Service and Tech Support Limited Warranty On-line Warranty RegistrationContacting Tech Support via E-mail Tech SupportRecording MultiFRAD Information Service To Download a file Multi-Tech BBSTo log on to the Multi-Tech BBS About the Internet About the Multi-Tech Fax-Back ServiceAbout CompuServe Appendixes Appendix a Cabling Diagrams Command Port Cable LAN CablesTrunk Cable RS232C/V.24 * Link CableRemote Configuration Cable Command PortAppendix B Regulatory Information Appendix C Network Overview Figure B-1. OSI Protocol StackPacket Network Address Internet Protocol IPIP Addressing MultiFRAD II User Guide Glossary MultiFRAD II User Guide Glossary MultiFRAD II User Guide Glossary MultiFRAD II User Guide Glossary MultiFRAD II User Guide Glossary MultiFRAD II User Guide Subscriber Loop See Local loop MultiFRAD II User Guide Glossary About the Multi-TechFax-Back Service Recording MultiFRAD Information