Multi-Tech Systems manual Appendix a Updating the MR9600 Controller Firmware

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MR9600 User Guide

Appendix A - Updating the MR9600 Controller Firmware

As part of Multi-Tech Systems’ continuing effort to add value to its products, from time to time it releases new firmware for the MR9600 controller. This procedure describes how to obtain new firmware releases and use them to update your MR9600 controllers.

1.Download the current MR9600 controller firmware from the Multi-Tech Web site (www.multitech.com). Firmware files are available in the Service and Support area under “MultiModemManager & the CommPlete Communications Server” (http://ftp.multitech.com/mmminfo.htm).

The firmware file name should be similar to “REL210.HXC.”

2.Using a third-party FTP application, FTP the .HXC file to the B drive of the MR9600 controller. If you are unable to complete the transfer, it is possible that the controller’s B drive is full. In that case, delete the most or all of the .HR files in B:\MMM\MR.LOG\ and try again.

3.Telnet to the MR9600 controller and change to the directory that you FTP’d the .HXC file to.

4.Type update <filename>, e.g., update rel210.hxc. The controller updates the firmware.

5.When the controller asks if you want to reboot, answer yes. Rebooting the controller does not disconnect users who are currently connected to your modems.

6.Telnet into the controller after waiting a couple of minutes for it to reboot. Log in as supervisor.

7.Delete the .HXC file.

8.Log out of the controller. The update is complete.

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CommPlete Communications Server

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Contents MR9600 Controller User Guide Page Page Page CommPlete Communications Server CommPlete Communications Server Table of Contents Solving Problems Introduction LED Indicators IntroductionProduct Description Card Status LEDsEthernet Status LEDs IntroductionConnectors Concentrator LEDsSpecifications MR9600 User Guide Installation Installation Procedure Ethernet Cabling Serial CablingMR9600 User Guide Quick Start Turn off all power to the CommPlete chassis MR9600 Quick StartSupervisor Console Quick Start Select option 3, Configuration of RASExpressSelect Setup Snmp Mode Supervisor Operation Event Files SecurityFile System Command Line Interface Snmp InterfaceTelnet Interface Web Browser InterfaceLogging Getting Modem InformationFTP Interface Web Interface LimitationsOperation Page Commands Example Parameter TypesExamples Commands Listed by Function DisplayFile Modem Control System Commands Listed by Security Level GuestOperator Supervisor Command Reference ModulesParameter None Security Guest ExampleSecurity Operator Example AbortSecurity Guest Parameter None Boot BpstatusBye Security Supervisor ExampleCfg, configure Cat, typeCd, chdir ChdirConfigure Cl, clockCopy, cp DateSecurity Supervisor Dir, lsDownload E1channelstatus, e1chstatus E1setupE1cfg Format E1statusExit Gete1 GetcallsGetdevices Getfaults Getfkey1, getfkey2, getfkey3, getfkey4Getgateway GetipGetpowerstatus, getps GetmodemsGetrack GetpriGetprichannels Getras GetreadcommunityGetsendtrap GetslotsGetsubnet Gett1Gettemp GettrapGetwritecommunity HaltsysHistory ListmodLo, logout LoadmodMd, mkdir MoreOnline MountOc, oosclear, oosclr Ping Passwd, passwordOosset, os Priocbchannels PoweroffPoweron Prisetup PriosbchannelsQuit RassetupPristatus Rasstatus Rd, remdirReset, rs ReadmeRen, rename RendirSe, setenviron SecuritySetconfig Setfkey1, setfkey2, setfkey3, setfkey4Setgateway SetipSetpollingoff SetpollingonSetreadcommunity SetsendtrapSetsubnet Parameter On, offSettrap SetwritecommunitySync TimeT1cfg T1channelstatus, t1chstatusT1debug Security Supervisor Limitation CC9600 only ExampleT1setup T1statusUpdate TypeUnloadmod UnmountUpload UptimeVer, version UsageUserid Whoami Error Messages Error No history is being maintained Error Password not changedError Unknown error Error Bad or missing configuration fileMR9600 User Guide Solving Problems Introduction MR9600 Diagnostic Tests Solving Problems MR9600 User Guide Appendix Appendix a Updating the MR9600 Controller Firmware Index MR9600 User Guide Index IP address mask parameter IP address parameter

MR9600 specifications

Multi-Tech Systems MR9600 is a versatile and powerful device tailored for today's diverse communication needs, featuring advanced technology that ensures reliable connectivity and performance. This multi-purpose communication platform is primarily designed for applications in the Internet of Things (IoT), machine-to-machine (M2M) communications, and various telecommunication systems, providing seamless data transmission across multiple networks.

One of the standout features of the MR9600 is its integrated 4G LTE capability, offering high-speed cellular connectivity. This ensures that users can maintain uninterrupted communication regardless of their geographic location. The device supports a wide range of LTE bands, making it compatible with numerous cellular networks worldwide. Additionally, the MR9600 is equipped with fall-back support for 3G networks, providing a safety net for areas with limited 4G coverage.

The MR9600 is designed with a variety of interfaces, including Ethernet, serial, and USB ports, allowing for easy integration with legacy systems and modern devices. This flexibility ensures that the MR9600 can be deployed in numerous environments, from industrial automation to smart city applications, making it a go-to solution for system integrators and developers looking to enhance connectivity.

Security is another essential aspect of the MR9600, featuring built-in security protocols that protect data transmission and device integrity. With secure access controls, including VPN and firewall capabilities, users can rest assured that their information remains safe from potential threats.

Furthermore, the MR9600 supports over-the-air (OTA) firmware updates, allowing for streamlined management and maintenance of devices in the field. This feature reduces downtime and enhances operational efficiency, enabling businesses to scale their IoT deployments effortlessly.

In summary, the Multi-Tech Systems MR9600 combines advanced 4G LTE technology, multiple connectivity options, and robust security features to deliver a reliable and efficient communication solution. Its versatility makes it suitable for a wide array of applications, solidifying its place as a leading choice for enterprises looking to optimize their communication capabilities in an increasingly connected world.
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