Multi-Tech Systems MT5634ZPX-PCI-U manual Contents

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MultiModemZPX User Guide

Contents

 

Contents

 

Chapter 1 - Introduction

5

Product Description

5

Chapter 2 - Installation

6

What You Will Need

6

Safety Warnings

6

Step 1: Install the MultiModemZPX in your Computer

7

Step 2: Make the External Connections

8

Step 3: Install the Modem Driver

9

Step 4: Configure the Modem for Your Country

13

Step 5: Install PhoneTools

14

Chapter 3 - Remote Configuration

15

Basic Procedure

15

Setup

15

To Change the Remote Escape Character

16

Chapter 4 - Troubleshooting

17

The Modem Does Not Respond to Commands

17

The Modem Cannot Connect When Dialing

18

The Modem Disconnects While Online

19

The Modem Cannot Connect When Answering

20

File Transfer Is Slower Than It Should Be

20

Data Is Being Lost

20

There Are Garbage Characters on the Monitor

21

The Modem Doesn’t Work with Caller ID

21

Fax and Data Software Can’t Run at the Same Time

21

The Voice Functions Don’t Work

21

Voice Mail Test

21

Loopback Test

22

Speakerphone Test (with voice option)

22

Appendix A - Regulatory Compliance

23

FCC Part 68 Telecom

23

FCC Part 15

24

Fax Branding Statement

24

Canadian

Limitations Notice

25

Industry

Canada

25

Protection Against Contact with TNV Circuit

25

EMC, Safety, and R&TTE Directive Compliance

26

New Zealand Telecom Warning Notice

26

South African Notice

27

International Modem Restrictions

27

Appendix B - Technical Specifications

28

Appendix C - Upgrading the Modem

30

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Contents MultiModem ZPX Trademarks Warranty PatentsMultiModemZPX User Guide Record of RevisionsContents MultiModemZPX User Guide Product Description IntroductionWe supply InstallationSafety Warnings What You Will NeedInstall the MultiModemZPX in your Computer Microphone Connection Optional Make the External ConnectionsLine Connection Phone Connection OptionalInstall the Modem Driver Installing the Modem Driver in Windows 98/Me/2000/XPChanging the Windows 98/Me COM Port Assignment Verifying the Windows 98/Me Configuration Click Start Settings Control Panel. Double-clickModems Installing the Modem Driver in Windows NTRemote Access Setup Verifying the Windows NT ConfigurationRemoving Previous Modems from Windows Verifying the Windows 2000 ConfigurationClick Start Settings Control Panel Viewing System ResourcesGlobal Wizard Utility Configure the Modem for Your CountryAT Commands Click Initial Setup and Country SelectionInstall PhoneTools To Change the Setup Password Remote ConfigurationBasic Procedure SetupTo Change the Remote Escape Character Modem Does Not Respond to Commands TroubleshootingModem Cannot Connect When Dialing Modem Disconnects While Online Modem Cannot Connect When Answering File Transfer Is Slower Than It Should BeData Is Being Lost Voice Functions Don’t Work There Are Garbage Characters on the MonitorModem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same TimeClick Cancel in the Connection Description dialog box Loopback TestSpeakerphone Test with voice option FCC Part 68 Telecom Appendix a Regulatory ComplianceFax Branding Statement FCC PartCanadian Limitations Notice Industry CanadaProtection Against Contact with TNV Circuit New Zealand Telecom Warning Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions South African NoticeBuild Number Appendix B Technical SpecificationsFrequency Stability Identify the Modem Firmware Upgrade OverviewAppendix C Upgrading the Modem IntroductionDocument and Clear Your Stored Paramenters Download the Upgrade FileExtract the Upgrade Files Identify the Current Firmware VersionRestore Your Parameters Upgrade the Modem’s FirmwareVendor id=11c1 Device id=480 PC portLinux portSelect Dialup Configuration Tool Using the Terminal Program Minicom to Verify OperationSelect RH PPP Dialer Calling the ISPBaseAddr x I/O NxNNNN InstallationMultiModemZPX User Guide Index