Multi-Tech Systems MT5634ZPX-PCI-U manual Identify the Current Firmware Version

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MultiModemZPX User Guide

C Upgrading the Modem

Step 2: Identify the Current Firmware Version

Identify the current version of your modem’s firmware at the Multi-Tech Web site. If your modem already has the current firmware, there is no need to update it.

1.Using your favorite Web browser, go to http://www.multitech.com/SUPPORT/ MultiModemZPX/firmware.asp.

2.Scroll down to your modem model number.

3.Look at the firmware version number for your modem.

4.If the firmware version number matches the firmware version number found in “Step 1: Identify the Modem Firmware,” your modem has the current firmware version, and does not need to be updated.

5.If the firmware version number is greater than the firmware version number found in “Step

1:Identify the Modem Firmware,” your modem has an older firmware version. Continue with “Step 3: Download the Upgrade File.”

Warning: The first digit of the new firmware must match the first digit of the old firmware, or the modem may not work properly. E.g., if your current firmware version is 4.16, replace it only with 4.xx firmware, not 6.xx firmware.

Step 3: Download the Upgrade File

1.If you are not already at the MultiModemZPX Firmware page of the Multi-Tech Web site, follow the procedure in “Step 2: Identify the Current Firmware.”

2.Download the upgrade file for your modem by clicking its name, and save the file in a temporary folder on your hard disk.

3.In the same section of the Web page, download the Flash Wizard utility by clicking it, and save it in the same folder. Alternately, install the Flash wizard from the MultiModemZPX compact disc.

Step 4: Extract the Upgrade Files

1.Install the Flash Wizard utility by double-clicking the Flash Wizard file name in Windows Explorer.

2.Extract the upgrade files by double-clicking the file name. The extracted files include a .HEX file, which contains the upgrade data, and a Readme file.

3.Copy the upgrade .HEX file into the Flash Wizard folder, which, in a default installation, is at C:\Program Files\MultiTech Systems\Flash Wizard\.

Step 5: Document and Clear Your Stored Paramenters

Before you flash your modem, you should record the parameters that are currently stored in it so you can reprogram it after flashing. After you have recorded them, send the AT&W1Z command to the the modem to clear the stored parameters.

1. Run your favorite terminal program.

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Contents MultiModem ZPX Trademarks Warranty PatentsMultiModemZPX User Guide Record of RevisionsContents MultiModemZPX User Guide Product Description IntroductionWe supply InstallationSafety Warnings What You Will NeedInstall the MultiModemZPX in your Computer Microphone Connection Optional Make the External ConnectionsLine Connection Phone Connection OptionalInstalling the Modem Driver in Windows 98/Me/2000/XP Install the Modem DriverChanging the Windows 98/Me COM Port Assignment Verifying the Windows 98/Me Configuration Click Start Settings Control Panel. Double-clickModems Installing the Modem Driver in Windows NTRemote Access Setup Verifying the Windows NT ConfigurationRemoving Previous Modems from Windows Verifying the Windows 2000 ConfigurationClick Start Settings Control Panel Viewing System ResourcesGlobal Wizard Utility Configure the Modem for Your CountryAT Commands Click Initial Setup and Country SelectionInstall PhoneTools To Change the Setup Password Remote ConfigurationBasic Procedure SetupTo Change the Remote Escape Character Modem Does Not Respond to Commands TroubleshootingModem Cannot Connect When Dialing Modem Disconnects While Online File Transfer Is Slower Than It Should Be Modem Cannot Connect When AnsweringData Is Being Lost Voice Functions Don’t Work There Are Garbage Characters on the MonitorModem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same TimeLoopback Test Click Cancel in the Connection Description dialog boxSpeakerphone Test with voice option FCC Part 68 Telecom Appendix a Regulatory ComplianceFax Branding Statement FCC PartIndustry Canada Canadian Limitations NoticeProtection Against Contact with TNV Circuit New Zealand Telecom Warning Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions South African NoticeBuild Number Appendix B Technical SpecificationsFrequency Stability Identify the Modem Firmware Upgrade OverviewAppendix C Upgrading the Modem IntroductionDocument and Clear Your Stored Paramenters Download the Upgrade FileExtract the Upgrade Files Identify the Current Firmware VersionRestore Your Parameters Upgrade the Modem’s FirmwareVendor id=11c1 Device id=480 PC portLinux portSelect Dialup Configuration Tool Using the Terminal Program Minicom to Verify OperationSelect RH PPP Dialer Calling the ISPBaseAddr x I/O NxNNNN InstallationMultiModemZPX User Guide Index
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