Multi-Tech Systems MT5634ZPX-PCI-U manual Loopback Test, Speakerphone Test with voice option

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MultiModemZPX User Guide

4 Troubleshooting

Loopback Test

1.Connect a microphone and speaker to the MultiModemZPX. To avoid feedback, make sure the microphone and speaker are well separated; better yet, use a headphone instead of a speaker.

2.Select Start, point to Programs, point to Accessories, and click HyperTerminal.

3.Click Cancel in the Connection Description dialog box.

4.In the HyperTerminal terminal window, type AT&&S and press ENTER. This command causes input from the microphone to be looped back to the speaker.

5.Speak into the microphone; you should hear your voice on the speaker or headphone.

6.Type ATZ and press ENTER to reset the modem.

Speakerphone Test (with voice option)

1.Connect a microphone and speaker to the MultiModemZPX.

2.Select Start, point to Programs, point to Accessories, and click HyperTerminal.

3.Click Cancel in the Connection Description dialog box.

4.In the HyperTerminal terminal window, type

AT+FCLASS=8

AT+VLS=7

ATDTxxxxxxx (for xxxxxxx substitute a telephone number)

5.Speak into the microphone to talk to the person on the other end of the line, and listen over the speaker.

6.Type +++ATH and press ENTER to hang up.

7.Type ATZ and press ENTER to reset the modem.

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Contents MultiModem ZPX Record of Revisions Warranty PatentsMultiModemZPX User Guide TrademarksContents MultiModemZPX User Guide Introduction Product DescriptionWhat You Will Need InstallationSafety Warnings We supplyInstall the MultiModemZPX in your Computer Phone Connection Optional Make the External ConnectionsLine Connection Microphone Connection OptionalInstalling the Modem Driver in Windows 98/Me/2000/XP Install the Modem DriverChanging the Windows 98/Me COM Port Assignment Verifying the Windows 98/Me Configuration Verifying the Windows NT Configuration Installing the Modem Driver in Windows NTRemote Access Setup Click Start Settings Control Panel. Double-clickModemsViewing System Resources Verifying the Windows 2000 ConfigurationClick Start Settings Control Panel Removing Previous Modems from WindowsClick Initial Setup and Country Selection Configure the Modem for Your CountryAT Commands Global Wizard UtilityInstall PhoneTools Setup Remote ConfigurationBasic Procedure To Change the Setup PasswordTo Change the Remote Escape Character Troubleshooting Modem Does Not Respond to CommandsModem Cannot Connect When Dialing Modem Disconnects While Online File Transfer Is Slower Than It Should Be Modem Cannot Connect When AnsweringData Is Being Lost Fax and Data Software Can’t Run at the Same Time There Are Garbage Characters on the MonitorModem Doesn’t Work with Caller ID Voice Functions Don’t WorkLoopback Test Click Cancel in the Connection Description dialog boxSpeakerphone Test with voice option Appendix a Regulatory Compliance FCC Part 68 TelecomFCC Part Fax Branding StatementIndustry Canada Canadian Limitations NoticeProtection Against Contact with TNV Circuit EMC, Safety, and R&TTE Directive Compliance New Zealand Telecom Warning NoticeSouth African Notice International Modem RestrictionsAppendix B Technical Specifications Build NumberFrequency Stability Introduction Upgrade OverviewAppendix C Upgrading the Modem Identify the Modem FirmwareIdentify the Current Firmware Version Download the Upgrade FileExtract the Upgrade Files Document and Clear Your Stored ParamentersUpgrade the Modem’s Firmware Restore Your ParametersPC portLinux port Vendor id=11c1 Device id=480Using the Terminal Program Minicom to Verify Operation Select Dialup Configuration ToolCalling the ISP Select RH PPP DialerInstallation BaseAddr x I/O NxNNNNMultiModemZPX User Guide Index