Multi-Tech Systems MT5634ZPX-PCI-U Installing the Modem Driver in Windows NT, Remote Access Setup

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MultiModemZPX User Guide

2 Installation

Installing the Modem Driver in Windows NT 4.0

Before you begin a Windows NT installation, make sure Windows NT Service Pack 3 or newer is installed on the computer. Also, to add and remove devices you must be logged on with Administrator privileges.

1.After installing the MultiModemZPX modem into your computer, turn the computer on and allow Windows NT to start.

2.Insert the MultiModemZPX system CD into your computer’s CD-ROM drive.

3.When the MT5634ZPX-PCI Autorun menu appears, choose Windows NT Setup.

4.The Multi-Tech Systems NT4 PCI Modem Setup dialog box

5.Now click Install. The MT5634ZPX-PCI-V92 driver is installed on the selected COM port.

6.When a message asking you to restart the computer appears, remove the CD from the CD-ROM drive, and then click OK to restart the computer.

Remote Access Setup

Before you can use your modem, Dial-Up Networking must be installed, and the new modem must be selected as the Remote Access Service device.

Verifying the Windows NT Configuration

To verify your modem configuration in Windows NT:

1.Click Start Settings Control Panel. Double-clickModems.

2.The Modem Properties dialog box appears, showing the COM port associated with the modem.

3.Click Properties. View the General tab to display information about modem speed. Click the Connection tab to see information about connection and call preferences.

You can also view configuration information under NT’s Remote Access Services, by clicking Start Settings Control Panel. Double-click the Network tab. Click the Services tab, Highlight Remote Access Services and then click Properties. The list of modems and associated COM ports appears.

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Contents MultiModem ZPX Trademarks Warranty PatentsMultiModemZPX User Guide Record of RevisionsContents MultiModemZPX User Guide Product Description IntroductionWe supply InstallationSafety Warnings What You Will NeedInstall the MultiModemZPX in your Computer Microphone Connection Optional Make the External ConnectionsLine Connection Phone Connection OptionalChanging the Windows 98/Me COM Port Assignment Install the Modem DriverInstalling the Modem Driver in Windows 98/Me/2000/XP Verifying the Windows 98/Me Configuration Click Start Settings Control Panel. Double-clickModems Installing the Modem Driver in Windows NTRemote Access Setup Verifying the Windows NT ConfigurationRemoving Previous Modems from Windows Verifying the Windows 2000 ConfigurationClick Start Settings Control Panel Viewing System ResourcesGlobal Wizard Utility Configure the Modem for Your CountryAT Commands Click Initial Setup and Country SelectionInstall PhoneTools To Change the Setup Password Remote ConfigurationBasic Procedure SetupTo Change the Remote Escape Character Modem Does Not Respond to Commands TroubleshootingModem Cannot Connect When Dialing Modem Disconnects While Online Data Is Being Lost Modem Cannot Connect When AnsweringFile Transfer Is Slower Than It Should Be Voice Functions Don’t Work There Are Garbage Characters on the MonitorModem Doesn’t Work with Caller ID Fax and Data Software Can’t Run at the Same TimeSpeakerphone Test with voice option Click Cancel in the Connection Description dialog boxLoopback Test FCC Part 68 Telecom Appendix a Regulatory ComplianceFax Branding Statement FCC PartProtection Against Contact with TNV Circuit Canadian Limitations NoticeIndustry Canada New Zealand Telecom Warning Notice EMC, Safety, and R&TTE Directive ComplianceInternational Modem Restrictions South African NoticeBuild Number Appendix B Technical SpecificationsFrequency Stability Identify the Modem Firmware Upgrade OverviewAppendix C Upgrading the Modem IntroductionDocument and Clear Your Stored Paramenters Download the Upgrade FileExtract the Upgrade Files Identify the Current Firmware VersionRestore Your Parameters Upgrade the Modem’s FirmwareVendor id=11c1 Device id=480 PC portLinux portSelect Dialup Configuration Tool Using the Terminal Program Minicom to Verify OperationSelect RH PPP Dialer Calling the ISPBaseAddr x I/O NxNNNN InstallationMultiModemZPX User Guide Index