MicroNet Technology RAIDBank4 manual Troubleshooting, Daily Use Tips, General Use Precautions

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6-Troubleshooting

Chapter 6 - Troubleshooting

Daily Use Tips

Read this User’s Guide carefully. Follow the correct procedure when setting up the device.

Additional application software may have been included with your drive. Please review the documentation included with this software for information on the operation and support of this software. The documentation can usually be found in an electronic format on the installation CD.

Always operate your drive on a steady, level surface. Do not move the unit while it’s turned on.

Plug your drive into a grounded electrical outlet. The use of “ground-defeating” adapters will cause damage not covered by your warranty.

Do not open your hard drive or attempt to disassemble or modify it. Never insert any metallic object into the drive to avoid any risk of electrical shock, fire, short-circuiting or dangerous emissions. Your drive contains no user serviceable parts. If it appears to be malfunctioning, contact MicroNet Support.

RAIDBank4 is compatible with the leading hard disk repair and defragmentation software.

We recommend using this software to maintain peak performance and data-integrity of your drive. Contact your local software retailer for more information about the software best suited for your computer.

General Use Precautions

Do not expose the hard drive to temperatures outside the range of 5°C (41°F) to 45°C (104°F). Doing so may damage the drive or disfigure its casing. Avoid placing your drive near a source of heat or exposing it to sunlight (even through a window.)

Never expose your device to rain, or use it near water, or in damp or wet conditions. Doing so increases the risk of electrical shock, short-circuiting, fire or personal injury.

Always unplug the hard drive from the electrical outlet if there is a risk of lightning or if it will be unused for an extended period of time.

Do not place the drive near sources of magnetic interference,such as computer displays,televisions or speakers. Magnetic interference can affect the operation and stability of your RAIDBank4.

Do not place heavy objects on top of the drive or use excessive force on it.

Never use benzene, paint thinners, detergent or other chemical products to clean the outside of the RAIDBank4. Instead, use a soft, dry cloth to wipe the device.

RAIDBank4 Owner’s Manual

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Contents Owner’s Guide Radio Frequency Interference Statement FCC Compliance StatementFederal Communications Commission Technical Support Policy Returning Materials WarrantyLimitations of Warranty and Liability Welcome From MicroNet Technology WelcomeTable of Contents Table of Contents System Requirements and Compatibility Features and BenefitsGetting Started Getting StartedChoosing a location for your RAIDBank4 Unpacking the RAIDBank4What’s Included RAIDBank4 interface components Communication and Control Hot plug Drive ReplacementConnecting the RAIDBank4 RAID System Management Controls Using the front panel touch-control keypadUsing the web browser-based RAID management Understanding RAID Understanding RAIDRAID 0 Striping Understanding RAID Volume Set Hot Swappable Disk support RAID Controls- LCD Interface Login ProcedureMain Menu Configuration Tree RAID Control-LCDConsiderations for RAID Volume Creation Quick Volume/RAID SetupOffline RAID set RAID Set FunctionsDelete Existing RAID Set Expand Existing RAID SetDelete Hot Spare Disk Volume Set FunctionCreate RAID Volume Set Activate RAID setTo service interruptions Stop Volume Set Consistency Check Delete Volume SetModify Volume Set Check Volume Set ConsistencyPhysical Drive Functions RAID System Functions Reset Controller Host Channel NCQ SettingDisk Capacity Truncation Mode Serial Port ConfigurationView System Events Ethernet ConfigurationAdditional System Functions System Information Clear all Event BuffersHardware Information Preparation RAID Control-Web InterfaceRAID Controls- Web Interface IntroductionMain Menu Configuration Tree Quick Volume/RAID Setup Create a New RAID Set Offline RAID set Rescue RAID Set To service interruptions Delete Volume Set Modify Pass Through Disk System Controls System Configuration FunctionsRAID Control-Web Interface RAIDBank4 cannot use ports 7168-8191 for IP services Alert by Mail Configuration View Events/Mute Beeper Snmp ConfigurationNTP Network Time Protocol Configuration Clear Event Buffer Modify PasswordUpgrade Firmware Generate Test EventRAIDSet Hierarchy Information FunctionsVolume Setup on Apple Macintosh Host Computer SetupHost Computer Setup Volume Setup on Microsoft Windows 2000/XP/2003/Vista Daily Use Tips TroubleshootingTroubleshooting General Use PrecautionsGeneral FAQ Frequently Asked QuestionsMacintosh related FAQ Windows related FAQ Troubleshooting Appendix A- Getting Help How To Contact MicroNet Technology, IncGetting Help Appendix B RAID Level Comparison Table RAID Level Comparison TableAppendix C- Terminal Session Setup Terminal Session SetupTerminal Session Setup Terminal Session Setup Appendix D- Glossary GlossaryGlossary Glossary Glossary Glossary Glossary Glossary Appendix E Product Specifications Product SpecificationsOperating Environmental Specifications WeightPower Consumption Power RequirementsMicroNet Techology Van Ness Ave Torrance, CA