MicroNet Technology RAIDBank4 manual Appendix A- Getting Help

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A-Getting Help

Appendix A- Getting Help

If you experience problems with your RAIDBank4, please contact your Authorized MicroNet Reseller for assistance. If the reseller is unable to resolve your issue, please contact MicroNet’s Help Desk for assistance. Please have the model, serial number, date of purchase, and resell- er’s name available before making contact. If possible, call from a telephone near the system so we can direct you in any necessary system corrections.

How To Contact MicroNet Technology, Inc.

MicroNet Technology, Inc.

19260 Van Ness Avenue

Torrance, CA 90501

(310)320-7272 Sales

(310)328-0202 Sales Fax

(310)320-0772 Help Desk & Customer Service

http://www.MicroNet.com

MicroNet Technology can also be reached via email at the following addresses: Sales: sales@micronet.com

Help Desk: support@micronet.com

RAIDBank4 Owner’s Manual

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Contents Owner’s Guide Federal Communications Commission FCC Compliance StatementRadio Frequency Interference Statement Limitations of Warranty and Liability WarrantyTechnical Support Policy Returning Materials Welcome Welcome From MicroNet TechnologyTable of Contents Table of Contents Features and Benefits Getting StartedGetting Started System Requirements and CompatibilityWhat’s Included Unpacking the RAIDBank4Choosing a location for your RAIDBank4 RAIDBank4 interface components Hot plug Drive Replacement Communication and ControlConnecting the RAIDBank4 Using the web browser-based RAID management Using the front panel touch-control keypadRAID System Management Controls Understanding RAID Understanding RAIDRAID 0 Striping Understanding RAID Volume Set Hot Swappable Disk support Login Procedure Main Menu Configuration TreeRAID Control-LCD RAID Controls- LCD InterfaceQuick Volume/RAID Setup Considerations for RAID Volume CreationRAID Set Functions Delete Existing RAID SetExpand Existing RAID Set Offline RAID setVolume Set Function Create RAID Volume SetActivate RAID set Delete Hot Spare DiskTo service interruptions Delete Volume Set Modify Volume SetCheck Volume Set Consistency Stop Volume Set Consistency CheckPhysical Drive Functions RAID System Functions Host Channel NCQ Setting Disk Capacity Truncation ModeSerial Port Configuration Reset ControllerAdditional System Functions Ethernet ConfigurationView System Events Hardware Information Clear all Event BuffersSystem Information RAID Control-Web Interface RAID Controls- Web InterfaceIntroduction PreparationMain Menu Configuration Tree Quick Volume/RAID Setup Create a New RAID Set Offline RAID set Rescue RAID Set To service interruptions Delete Volume Set Modify Pass Through Disk System Configuration Functions System ControlsRAID Control-Web Interface RAIDBank4 cannot use ports 7168-8191 for IP services Alert by Mail Configuration NTP Network Time Protocol Configuration Snmp ConfigurationView Events/Mute Beeper Modify Password Upgrade FirmwareGenerate Test Event Clear Event BufferInformation Functions RAIDSet HierarchyHost Computer Setup Host Computer SetupVolume Setup on Apple Macintosh Volume Setup on Microsoft Windows 2000/XP/2003/Vista Troubleshooting TroubleshootingGeneral Use Precautions Daily Use TipsFrequently Asked Questions General FAQMacintosh related FAQ Windows related FAQ Troubleshooting Getting Help How To Contact MicroNet Technology, IncAppendix A- Getting Help RAID Level Comparison Table Appendix B RAID Level Comparison TableTerminal Session Setup Appendix C- Terminal Session SetupTerminal Session Setup Terminal Session Setup Glossary Appendix D- GlossaryGlossary Glossary Glossary Glossary Glossary Glossary Product Specifications Appendix E Product SpecificationsWeight Power ConsumptionPower Requirements Operating Environmental SpecificationsMicroNet Techology Van Ness Ave Torrance, CA