Liebert PSI XR user manual Troubleshooting

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Troubleshooting

9.0TROUBLESHOOTING

The information below indicates various symptoms a user may encounter if the Liebert PSI XR expe- riences a problem. See Table 9 for suggested solutions.

1.An alarm sounds, alerting that the UPS requires attention. The alarm can be silenced except for low battery, overload warning and fault.

2.One or more additional indicators will be illuminated to provide a diagnostic aid to the operator, as described below:

If the UPS fails to operate properly, turn Off the unit and repeat the steps in 3.0 - Installation. If the problem persists, refer to Table 9.

Table 9

Troubleshooting—problems, causes and solutions

 

 

 

 

 

 

Problem

Cause

Solution

 

 

 

Check the circuit breaker on the

 

 

 

rear of the UPS.

 

 

Short circuit

If it is tripped, reset it and restart the

UPS will not start

UPS. For help, contact your local

 

 

dealer, Emerson representative or

 

 

 

Liebert Applications.

 

 

Battery is disconnected or

Check for proper connection of

 

 

completely discharged

battery or batteries.

 

 

UPS not plugged in

Plug in the power cord securely.

 

 

Circuit breaker tripped

Reset the circuit breaker and restart

UPS starts on battery, but will not

the UPS.

 

 

Wait until voltage drops to an

switch to AC (dark start)

 

 

 

AC overvoltage

appropriate level or have the utility

 

 

power checked by a properly

 

 

 

 

 

 

trained and qualified electrician.

 

 

Short circuit or UPS output is

Remove the load and turn on the

 

 

UPS again. For help, contact your

 

 

abnormal; LED 10 and LED 11

 

 

local dealer, Emerson

 

 

illuminate and sound audible

 

 

representative or Liebert

 

 

alarm

 

 

Applications.

 

 

 

 

 

 

Check load level display and

 

 

Overload; LED 5 and LED 11

remove nonessential loads.

 

 

Recalculate the load and reduce

UPS shuts down

illuminate and sound audible

equipment connected to UPS - the

 

 

alarm

 

 

total wattage must not exceed the

 

 

 

 

 

 

capacity of the UPS.

 

 

LED 3 and LED 11 illuminate and

Recharge the battery for 8 hours,

 

 

sound audible alarm

then turn ON the UPS.

 

 

Liebert MultiLink shutdown

Consult the Liebert MultiLink

 

 

software user manual or contact

 

 

software

 

 

your LAN administrator.

 

 

 

 

 

Site Wiring Fault, UPS detected a

Have the utility checked by a

Site Wiring Fault LED (LED 4) flashing

line-to-neutral reversal or a loss of

properly trained and qualified

 

 

proper grounding.

electrician.

Battery weak LED (LED 3) flashing

Batteries weak

Recharge batteries.

Batteries need to be replaced

Replace batteries.

 

 

NOTE

The 1920VA UPS will sound an Overload alarm under certain Low Line conditions when it is fully loaded and it exceeds the input current rating. Unless the load is reduced, the condition will trip the branch circuit breaker.

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Contents Liebert PSI XR Page Table of Contents Battery Maintenance TablesImportant Safety Instructions Battery Handling PrecautionsPage Glossary of Symbols Status Change ButtonPort 15A for 1500VA Nema 5-15R IntroductionPort 3000VA-rear view Not shown for clarity RS232 DB-9 Receptacles #1 and #2WHAT’S Included Rack-MountHandles Mounting Hardware Screws and Washers Fixed Mounting RailsInstallation PreparationRelative humidity Non-condensingTower UPS Installation StepRack-Mount UPS Conversion and Installation Convert the Liebert PSI XR for rack installationOrient Display for Installation Connect Input Power and LoadConnect Network Surge protection Connect Computer Interface PortNetwork Equipment Network surgeExternal Battery Cabinet Installation EPO SwitchBattery cabinet connector color key Connect battery cabinets to UPS Controls and Indicators Display and status indicators function, legendName Status Indicators Description 3 4Status Indicators Control ButtonsStatus Status indicators-color, illumination modeLED Normal Mode Buck/Boost ModeBattery Mode Battery Recharge OperationDB-9 Connector Remote Shutdown Via the DB-9 ConnectorCommunication DB-9 pin assignmentRJ-45 Data Line Protection Connectors UPS Inverter/Transfer Voltage ConfigurationsVoltage configurations UPS CommunicationsInternal Battery Replacement Procedure Battery Charging, StorageBattery Maintenance Specifications Liebert PSI XR specificationsModel Number Battery cabinet specificationsBatteries Liebert PSI XR battery run times Troubleshooting Troubleshooting Troubleshooting Page Ne t ItiTi n That