LaCie FIREWIRE 800/400 user manual Example

Page 56

LaCie Biggest Quadra

Troubleshooting

User Manual

page 55

 

 

Problem

Possible Solutions

The LaCie Biggest Quadra

Ensure that the interface cable (either FireWire 800 or Hi-Speed USB 2.0) is securely attached to

is not recognized by the

both the LaCie Biggest Quadra and the host computer. Check the LCD Display of the LaCie Biggest

host computer.

Quadra for error messages.

I was creating a RAID 5 ar-

Replace the failed disk with another disk of equal or greater capacity. The array will re-initialize when

ray, and a disk failed. What

the failed disk is replaced and the process is restarted.

should I do?

 

I only have two or three

The LaCie Biggest Quadra cannot create an array from just two disks. If you only have three disks,

disks. Can I still create a

you can only create a RAID 5 + Hot Spare array. The three disks must be installed in the bottom three

RAID array?

Drive Bays, with the top Drive Bay (the Hot Spare location) empty.

The LCD Display reads

The RAID Level Selector Switch is not set to the level of the existing array. In the event that the

“unmatched.”

RAID level does not correspond to both the disk settings and the RAID Level Switch Selectors, the

 

 

LCD will display the following two alternating messages:

 

 

1. “RAID level”

 

 

“Unmatched”

 

 

2. “Current: Rx” (i.e. the current RAID level settings of the installed disks)

 

 

“Original: Rx” (i.e. the RAID level settings on the RAID Level Switch Selectors)

 

 

Example:

 

 

The RAID Level Switch Selectors are positioned to indicate a RAID 0 setting, but the disks were set

 

 

earlier as a RAID 5 array, the LCD will display the following two alternating messages:

 

 

1. “RAID Level”

 

 

“Unmatched”

 

 

2. “Current: R5”

 

 

“Original: R0”

 

 

In this situation, the array will not function. There are two options:

 

 

1. Shut down the LaCie Biggest Quadra and re-position the RAID Level Switch Selectors to the

 

 

previous RAID setting, in this case, RAID 5.

 

 

2. Re-insert the four drives, and re-create the array as a RAID 0 array. If there is any data on the disks,

 

 

it will be lost during the initialization.

 

 

 

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Contents Biggest Quadra Table of Contents Maintaining Your LaCie Biggest Quadra Copyrights TrademarksChanges FCC StatementHealth and Safety Precautions General Use PrecautionsLaCie Biggest Quadra Forward Biggest Quadra Features Introduction to the LaCie Biggest QuadraAbout the LaCie Biggest Quadra Minimum System RequirementsWindows Users Mac UsersPackage Content Your LaCie hard drive package should contain the followingSpecifications Views of the Drive Front ViewRear View Cables and Connectors FireWire 400 and 800 Cables and ConnectorsHi-Speed USB 2.0 Cables and Connectors USB IconsHi-Speed USB 2.0 Benefits USB 2.0 CablesESATA Cables ESATA Cables and ConnectorsESATA Icons To unlock a drive tray Drive Tray LocksTo lock a drive tray Characteristics and Advantages Understanding RAIDRAID Recommended UsesRAID 0 + High Data Transfer PerformanceController RAID 5 + Hot Spare Setting Up Your LaCie Biggest Quadra SettingSetting the RAID Level ExampleRAID RAID 5 + Hot SpareRAID 0 + Creating an Array Initializing the DisksOn next To initialize the disks in your arrayLaCie Biggest Quadra Setting Up the Biggest Quadra Managing Volumes over 2TB in Windows 2.AConnecting to a Host Computer Connecting to the Host Computer via FireWire 1.AConnecting to the Host Computer via Hi-Speed USB Connecting to the Host Computer via eSATA Setting the LCD Display Time & Date YY/MM/DD HhmmFormatting and Partitioning Initialize1.C Mac Users Using the LaCie Biggest Quadra Disk Status and Activity IndicatorsLCD Display Message Message Cleared When LCD Display MessagesInitialization Messages Dx Rebuild Rebuild MessagesFailure and Error Messages RAID Failure Messages LCD Display Message Cleared WhenDisk Failure Message LCD Display Message Cleared When Fan Failure Message LCD Display Message Cleared WhenRAID and Disk Status Messages Overheating Error Message LCD Display Message Cleared WhenPower On LCD Display Message Message Cleared When RAID and Disk Information Messages Ready LCD Display Message Message Cleared WhenRAID Level LCD Display Message Message Cleared When Disk Information LCD Display Message Message Cleared WhenFirmware Version LCD Display Message Message Cleared When Serial Number LCD Display Message Message Cleared WhenRemoving/Replacing a Drive Firmware UpdatesMaintaining Your LaCie Biggest Quadra Technical Information File System FormatsFAT Use Ntfs ifUse FAT 32 if Use HFS+ ifAvailable Storage Capacity Optimizing Data TransfersFireWire 800 Ports and Performance Hi-Speed USB 2.0 Ports and Performance FireWire Questions & Answers What Are The Benefits Of The FireWire Inter- faces?What Are The Ideal Uses For FireWire? What Does Ieee 1394 Mean?What Do I Do If My Computer Does Not Have a FireWire Port? USB Questions & Answers LaCie Biggest Quadra USB Questions & Answers What is eSATA? ESATA Questions & AnswersWhat are the ideal uses of Serial ATA? Problem Possible Solutions TroubleshootingManual Updates Example Information Where to Find Information Contacting Customer SupportBefore You Contact Technical Support Information to Include in Email CorrespondenceLaCie Technical Support Contacts Warranty Information