LaCie d2 SCSI Hard Drive |
| Troubleshooting |
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| page 24 |
Problem | Questions to Ask | Possible Solutions |
The drive is not recognized.
Is the terminator on the LaCie drive set correctly?
Check the terminator. It should be attached for an LVD/Wide drive only if it is the last device in your SCSI chain. Otherwise, it should not be attached.
| Are the pins and holes in the SCSI | Turn off your computer and SCSI peripherals |
| connectors straight and not deformed? | and check the cables and connectors. |
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| Replace the cables if necessary. |
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| Are you using the correct SCSI driver? | Make sure you are using the most recent |
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| drivers supplied by the manufacturer of the |
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| SCSI card. Contact the SCSI card |
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| manufacturer or LaCie Technical Support for |
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| more details. |
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The drive is working slowly. | Is the drive part of a SCSI chain? | Isolate the drive and see if performance |
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| improves. |
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The LVD drive seems to be working | Is the LVD drive connected to a | If it is, then this drop in performance is |
slowly. | Narrow SCSI port, or is part of a | normal. When connected to Narrow or SE |
| mixed | buses or chains, the performance of LVD |
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| drives drops to match the performance of the |
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| Narrow/SE bus. See Appendix 1 for more |
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| details. |
Are you using LVD cables and terminators?
If you are not using LVD cables and terminators,
The SCSI card is not recognized.
Is the SCSI card driver installed correctly and enabled?
Windows 98 SE & Me Users: Go to Start > Settings > Control Panel > System > Device Manager > SCSI Controller > click on the + sign next to the controller icon, and you should see the device listed.