LaCie d2 SCSI Hard Drive | Contacting Customer Support |
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7.1 Warranty
LaCie warrants your hard drive against any defect in material and workmanship, under normal use, for the period designated on your warranty certificate. In the event this product is found to be defective within the warranty period, LaCie will, at its option, repair or replace the defective hard drive.
This warranty is void if:
•The drive was operated/stored in abnormal use or maintenance conditions;
•The drive is repaired, modified or altered, unless such repair, modification or alteration is expressly authorized in writing by LaCie;
•The drive was subjected to abuse, neglect, lightning strike, electrical fault, improper packaging or accident;
•The drive was installed improperly;
•The serial number of the drive is defaced or missing;
•The broken part is a replacement part such as a pickup tray, etc.
•The tamper seal on the hard drive casing is broken.
LaCie will not, under any circumstances, be liable for direct, special or consequential damages such as, but not limited to, damage or loss of property or equipment, loss of profits or revenues, cost of replacement goods, or expense or inconvenience caused by service interruptions.
Under no circumstances will any person be entitled to any sum greater than the purchase price paid for the drive.
To obtain warranty service, call LaCie Technical Support. You may be asked to furnish proof of purchase to confirm that the drive is still under warranty.
All drives returned to LaCie must be securely packaged in their original box and shipped with postage prepaid.
Register online for free technical support: www.lacie.com/register.htm