LaCie KY0730482 warranty Is the Scsi card driver installed correctly and enabled?

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LaCie d2 SCSI Hard Drive		Troubleshooting
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Problem	Questions to Ask	Possible Solutions

The SCSI card is not recognized.

Is the SCSI card driver installed correctly and enabled?

Windows 2000 Users: Go to Start > Settings > Control Panel > System > Hardware tab > Device Manager button > SCSI Controller > click on the + sign next to the controller icon, and you should see your device listed. Windows XP Users: Go to Start > Control Panel > Performance and Maintenance > System > Hardware tab > Device Manager button > SCSI Controller > click on the + sign next to the controller icon, and you should see your device listed.

Mac Users: Open Apple System Profiler and click on the Devices and Volumes tab. You should see your device listed below the SCSI branch.

If you cannot see the device, recheck the cables and the other troubleshooting solutions listed here.

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Contents Contents Toolbar How to Use This ManualPrinting To ExitTrademarks CopyrightsChanges Canada Compliance StatementWarranty PrecautionsIntroduction Icons Used in This ManualManual Updates What is SCSI?Mac Users Using Mac OS 8.6 LaCie Storage Utilities SoftwarePC Users Using Windows 98 Second Edition SE and Windows Me PC Users Using Windows 2000 and Windows XPMinimum System Requirements Getting To Know Your LaCie Hard DriveLaCie Scsi Hard Drive Views Front ViewSide View Back ViewAttaching the Drive Stand Scsi Cables and ConnectorsConnecting the Power Supply Setting Up Your LaCie Hard DriveConnecting the AC Adapter to the Hard Drive Disconnecting the AC Adapter From the Hard DriveSetting the Scsi ID Number Installing Your LaCie Hard DriveScsi Card Verification Mac Users Drive Recognition Mac Users Software Installation Mac UsersLaCie d2 Scsi Hard Drive Setting Up Your LaCie Hard Drive Mac Users Formatting and Partitioning Your LaCie Hard DrivePC Users FAT32 Page Power Save User Advice When Using ScsiTechnical Information Multiple Scsi DevicesCategory ConnectorsScsi types Transfer rateFAT FAT 32 vs. NtfsGuidelines for Choosing FAT 32 or Ntfs Mac OS Standard vs. Mac OS ExtendedMac OS Standard Guidelines for Choosing Mac OS Standard or Mac OS Extended Mac OS ExtendedProblem Questions to Ask Possible Solutions TroubleshootingPossible Solutions Problem Questions to AskMore details Is the Scsi card driver installed correctly and enabled? Technical Support Help Hours Contacting Customer SupportBefore You Call Technical Support Australia Belgium CanadaSpain Sweden, Norway, and Finland Switzerland Italy Japan NetherlandsUnited Kingdom & Ireland Warranty Appendix 1 Scsi Questions and Answers LaCie d2 Scsi Hard Drive Appendix Scsi Q & a Where should I place the terminator? What is termination?Should I use passive or active terminators? LaCie d2 Scsi Hard Drive Appendix Scsi Q & a Glossary LaCie d2 Scsi Hard Drive Glossary General Use Precautions Health and Safety Precautions